Veterinary Receptionist
Ethos Veterinary HealthAbout the role
Veterinary Receptionist | $22 - $28/hr + $3.50 overnight differential | Four 9-hr shifts | Full-Time Benefits
Are you a highly motivated individual with a passion for delivering exemplary client service Capital District Veterinary Referral Hospital in Latham, NY, is currently seeking a full-time Veterinary Receptionist to join our dedicated team (also known as a Client Care Specialist).
Compensation:
- Starting $22. Can increase up to $28 with advanced knowledge & experience
- Shift differential between 11p - 7a: Base + $3.50/hr
- To be determined
Benefits
- CE & Uniform allowances
- Paid Time Off
- RECOVER Training
- DOUBLE PAY on holidays
- Employee referral bonuses + employee pet discount
- Medical/Dental/Vision + Disability & Life Insurance + HSA/FSA Options
- 401k with employer match
- Access to VetBloom for RACE-approved continuing education and training
- Veterinary Technology Education Sponsorships
- LVT license reimbursement
- Ask us about VTNE reimbursement!
- VTS Support
Responsibilities Include (but not limited to):
- Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
- Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
- Communication Expertise: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
- Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
- Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
- Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
- Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
- Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.
- Fluent English skills (speaking & reading) are required for the role.
At Capital District Veterinary Referral Hospital, we're on a mission to advance the veterinary profession while nurturing the human-animal bond. We empower our technicians to lead, innovate, and pursue their passions within a supportive and stimulating work environment. Join us and discover unparalleled opportunities for growth and learning!
- GROWTH & LEARNING OPPORTUNITIES: https://youtu.be/2FN3jXFm1J8
- TAKE A HIKE WITH US & MEET THE TEAM: https://youtu.be/RWwdHed01DI
Ready to embark on a fulfilling career journey with Capital District Veterinary Referral Hospital? Apply today and be part of a team that's shaping the future of veterinary care!
For more information on our hospital, please visit https://www.capitaldistrictvet.com.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s