Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

Prior law enforcement experience with a 4-year degree in Criminal Justice or similar fields of study, or work-related equivalent experience in the military, risk mitigation, or private security management experience with a focus on physical security is preferred.

You will be assigned a primary PNC office space in Denver Colorado or surrounding area but will be asked to regularly travel in a geographical area that goes from the State of Colorado to Washington State to support and assess physical security at retail, facility locations, off-site ATMs, or anywhere PNC has an asset.

Occasional travel outside of this area to support the physical security needs of the bank may be required. Qualified candidate must have the ability to be on-call after hours/weekends and will receive calls that may require guidance, or an in-person response should criminal activity be confirmed.

You will be asked to work with physical and electronic security vendors to ensure PNC assets are appropriately protected, and equipment is installed where applicable to meet PNC standards. You will be asked to work closely with both facility and construction project managers, and to participate in/ provide input and oversight for projects that impact physical security.

You should possess proficient computer and communications skills to be able to write reports, create presentations, provide in-person or remote training to PNC employees, and be able to effectively communicate with PNC Management on the status of cases and/or physical security operations.

Job Description

• Advises on the overall company physical security strategy and leads the implementation of all physical security programs, policies and procedures within a region and area of responsibility, service contracts and related compliance with the Bank Protection Act (BPA) in a market.
• Offers subject matter expertise surrounding the physical security strategy. Performs site inspections, adhering to the overall physical security strategy and standards. Identifies & resolves areas of risk/exposure. Recommends solutions and improvements to standards and policies including the maintenance and monitoring of access control systems and video surveillance systems. Applies knowledge of all applicable federal, state and local laws relating to security administration.
• Oversees and/or provides direction to on-site management of all emergency events and coordinates emergency response. Manages & responds to physical security needs of employees, buildings, technology and materials.
• Coordinates & manages vendor relationships within their area of responsibility to ensure all service level agreements are met. Approves contracts to meet developed policies and procedural guidelines for major business sites, segments or the entire location.
• Provides direction and guidance to contracted physical security staff. Consults with branch staff, retail operations managers and major building staff and facilitates/assists with the physical security training. Identifies new and innovative approaches to training of security systems and procedures.
• Regularly applies & shares intelligence with law enforcement in service of securing PNC employees, locations and assets both in response to and in anticipation of threats. Coordinates & provides executive protection as needed. Oversees initiatives and directs special projects, research and assignments related to physical security.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, compete