Lead Store Accounting Coordinator

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Lead Store Accounting Coordinator

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Responsible for store accounting which includes posting sales, scans checks for back office conversion, cash accountability (completes deposit and balances system), accounts/expense payable, accounts receivable, and some inventory procedures.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations

Positions that Report to you: Accounting Coordinator

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Verifies registers as needed.
• Evaluates money needs on a daily basis and keeps appropriate amounts in the safe.
• Counts the safe, gift cards, gathers Western Union and other utility reports and verifies with prior day sales and their computer software.
• Print necessary reports from each of the stores locations servers.
• Scans checks, balances cash and checks, and prepares deposit.
• Reconciles miscellaneous bag and verifies the ending balance on the register. (Miscellaneous bag contains coupons, charges, ROA��s paid outs and other misc. payment items)
• Prepares and reviews checkout and cash accountability report.
• Reconciles invoices, enters into system, and sends to corporate.
• Completes all other reconciliations monthly to balance with corporate.
• Prepares unpaid invoice report, reconciles Electronic Funds Transfer (EFT), and store accounts receivable with corporate on a monthly basis.
• Completes a Third-Party reconciliation for the pharmacy as needed.
• Reconciles spread sheets of expenses and merchandise.
• Reconciles FTD/Teleflora items monthly.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Tracks vacation and personal days for all store employees.
• Runs department invoice reports for the department heads to reconcile. Prepares invoices held at store for corporate.
• Collects bad checks when necessary.
• Calls customers with charges 60 days old or older to get payment.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Supervisory Responsibilities:

• Instructing, assigning, reviewing, and planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Must have the ability to do arithmetic calculations involving fractions, decimals and percentages.
• Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Education and Experience:

High school or equivalent experience. One to three years of sim