Senior Occupancy Planner

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Under supervision of the America’s Director of Occupancy Planning, you are a proactive leader in Occupancy Planning and responsible for supporting Account strategies and overseeing the delivery of occupancy planning while coordinating with move management on behalf of our client. 

As a Senior Occupancy Planner, you drive the development of occupancy plans and sequencing of group-level and individual moves as well as facilitate and/or resolve planning issues identified in customer planning meetings. 

You are a Subject Matter Expert in the client's workplace program and the use of occupancy data analytics to drive solutions to optimize the portfolio in alignment with the client’s mission statement.  As a leader in the Occupancy Planning and account teams, you model superior client relationship management and strategic thinking. You have the ability to bridge the Line of Business’ strategy with Occupancy Planning strategy.  You have knowledge of typical occupancy metrics, sharing ratios, industry best practices and occupancy trends.

What This Job Involves

• Translate client’s business requirements and successfully deliver global occupancy planning utilizing firm and industry best practices

• Lead business partner on occupancy, space and move projects; serve as liaison between the client and all other affected resources

• Excellent communicator capable of delivering effective change management prior to, during and after a project process

• Implement a continuous improvement program for project delivery

• Partner with Relocation Project Management and Facility Management teams to review and approve moves, develop migration plans and conduct facility audits;

• Build strong relationships with Corporate Real Estate Strategy and Demand Planning groups to gather top-down headcount and growth projections

• Foster relationships with Project management to review planning strategies that drive construction projects and support implementation of these projects

Leadership/Staff Management

• Lead, manage, develop and may supervise a professional friendly,  creative,  energetic, and detail oriented team in the delivery of extraordinary events

• Provide excellent onboarding, training, and team building

• Actively support an environment of teamwork, co-operation, performance excellence and personal success

• Participate in the individual performance management program and personal development planning for members of the team

• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s

• Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence

Sound like you? To apply you need to possess:

• Bachelor’s Degree in Architecture, Engineering, Construction Management or equivalent

• 5-7 years of progressively responsible experience in managing occupancy, space, move management, and change management processes across a broad geography in a remote and virtual environment

• Expert level data analytical skills and mastery of Sheets and Excel

• Critical thinking skill sets and the ability to tell a story through data 

• Proficiency with Google suites and experience utilizing Slides and Powerpoint

• Excellent communication skills including active listening, verbal, written and visual and the ability to engage at all levels of leadership from administrative to executive level.   

• Ability to work independently, problem solve and navigate through ambiguity

• Possess proactive mindset and contribute as a senior leader of the occupancy planning team

• Experience with impl