Director, Digital Acceptance Product Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Cybersource, a Visa company, has become a technology and commercial platform foundation for Visa Acceptance solutions and is a world leader in digital payment processing, risk management and payment security.

Product Managers are the architects of Cybersource product offerings and the key drivers of product line success and adoption by the clients and partners. They drive the vision & strategy of the product line and its delivery and execution across the organization. Visa is launching innovative new products in the payment space, leveraging this digital payment technology platform. We partner with merchant acquirers as well as Enterprise, Small and Mid-Market Businesses around the globe to provide integrated payment acceptance solutions in all industry verticals.

This role is specifically focused on digital payment products for digital channels (e.g. ecommerce payments, mobile payments, etc). Our mission is to empower sellers, software vendors and developers globally to strive in digital commerce by:

• Enabling digital payment acceptance with industry leading security in all deployment contexts: Web, Mobile, call center, IoT, and all digital checkout experience happening even in stores, restaurants etc

• Making it easier for them to accept digital payments and deploy faster

• Optimizing conversion in all channels for improved sellers (e.g. merchants) top and bottom line

This position is a key role within the digital acceptance product team responsible for supporting the product lifecycle for the Digital Payment product suite. This scope includes integration development and support for new and emerging Digital Wallet technologies as well as the maintenance and expansion of existing digital wallets such as Click to pay ,Apple Pay, Google Pay and others.  Digital wallet technologies have seen substantial growth and widespread consumer acceptance making support for this technology critical to our mission. Ongoing support and expansion of these key acceptance technologies is vital to ensuring our partners can provide elegant, friction free payment experiences to their customers.

Key Responsibilities:

• This role of Product Manager will be a key member of the secure integration method team and assist in managing the day-to-day data related activities, identify enhancements to these products, and develop new offerings

• Help drive product global growth, adoption and maximize retention in all channels, direct and indirect (e.g. via resellers and partners)

• Manage products through the full product lifecycle from concept to end of life and through key commercialization phases: Pilot, Beta, Generally Available, End of Life.

• Evaluate and analyze internal & external data source to identity potential product enhancement opportunities

• Develop and write detailed product requirements for key enhancements to the system

• Lead and manage software development activities working as “one mission team” with your software development partners, including participation in daily scrum meetings, planning, grooming and demo to sign off on all deliverables to ensure high quality

• Assist in the develop, maintenance of the product roadmap in support of the product vision

• Pro-actively seek data and input, and review product feedback and bugs raised by customers and internal teams, triage and prioritize as appropriate within the roadmap

• Engage and work closely with UX design & research partners striving to develop a industry leading user experience

• Evangelize and demonstrate products to internal and external stakeholders

• Represent secure integration methods as a subject matter expert

• Engage with prospects, clients and partners in support of global regions and commercialization activities, keeping an “outside in” perspective at all times

• Monitor