Temporary Gate Services Assistant

Posting number: 26-13325-02 JM

Department: Department of Waste Resources

Division: Department of Waste Resources

Job classification: GATE SERVICES ASSISTANT

Posting type: Open & Promotional

Categories: Clerical & Data Entry, Sanitation, Transportation, Waste Management, Water Treatment

Summary

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks to fill multiple Temporary Gate Services Assistant positions to support the Department of Waste Resources. This is a full-time, temporary position, and incumbents will travel throughout Riverside County to different landfill locations depending on the department's needs. The sites the Temporary Gate Services Assistant will work out of include Moreno Valley, Beaumont, Corona, and less frequent travel to the and Oasis landfills.

Competitive candidates will possess the following experience
Experience in high-volume customer service positions
Experience in leadership roles
Experience with cash-handling and balancing cash drawers
Proficiency in the MS Office Suite

The schedule for this position will be 9/80, with hours varying throughout the week, including weekends, early mornings, and some nights.

IMPORTANT: This position may require travel to all landfill locations. For example, every few days the selected candidate will report to a new location (Moreno Valley, Beaumont, Corona or Oasis) based on the needs of the department.  

IMPORTANT: If you do not upload your high school diploma, G.E.D. equivalency, or high school proficiency certificate with your application, your application will not be considered for this position. 

Meet the Team!
The Department of Waste Resources serves the County's solid waste disposal needs by providing for efficient and effective landfilling of County non-hazardous waste, protecting the environment, and promoting recycling in order to ensure a safe and healthy community for current and future generations. 

TAP Benefits
https://rc-hr.com/temporary-medical-assignment-program-tapmap 

https://issuu.com/rivcohr/docs/hr_flipbook_1-24-23_r3 

Examples of duties

• Screen customers to determine the proper classification of waste materials and recyclables according to established regulations and policies; provide directions for dumping locations by customer and/or waste type.

• Prohibit dumping of unacceptable waste and refer haulers to appropriate sites where possible; using platform scales, weigh vehicles in order to assess appropriate fees, and determine the tare weight of vehicles if necessary.

• Calculate and collect appropriate fees; assess and determine fees based on the classification of waste material and the weight or volume of each load; collect fees by cash, credit card or Department account transaction; issue receipts and record the amount and type of refuse for each transaction.

• Prepare daily reports of revenue and receipts; maintain scale and scale house in safe and operable condition at all times; may prepare and deliver daily bank deposits.

• Provide customer service; answer inquiries and provide general information to the public concerning operating hours, site locations and directions; explain landfill rules, safety protocols and dumping instructions.

• Troubleshoot computer equipment issues; relay problems to appropriate staff, and subsequently process customers manually.

• Open and close site daily and assist with traffic control; control traffic when area is congested; notify supervisor of stalled vehicles; ensure the site is clear of visitors at closing.

• Keep track of business supplies and inventory; submit requests for supplies as needed.

• May operate and perform checks on diesel generator.

• May exercise right to refuse entry to customers not conforming to regulations.

Qualifications

OPTION I
Education: Graduation from high school, possession of a Certificate of Proficienc