Senior Associate - Scrum Master

 

Location Designation: Hybrid - 3 days per week 

 

 

Role Overview

We are seeking a Scrum Master to support Agile delivery within a Scaled Agile (SAFe) environment, working closely with one or more teams to ensure consistent, high-quality execution.

This role is hands-on and execution-focused, responsible for facilitating Agile ceremonies, removing impediments, and driving team performance. The ideal candidate is comfortable working in a complex, cross-functional environment, supporting delivery across engineering, product, and data/AI teams, while ensuring alignment to PI objectives and program priorities.

What You'll Do:

Agile Execution & Team Facilitation

• Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
• Support teams in adopting and following Agile and SAFe practices
• Help teams stay focused on commitments and delivery goals
• Identify and remove impediments to maintain team momentum

PI Planning & Program Alignment

• Support Program Increment (PI) Planning activities, including preparation and execution
• Ensure team-level plans align with PI objectives and program priorities
• Track team progress and escalate risks, blockers, and dependencies
• Coordinate with other teams to manage cross-team dependencies

Delivery & Metrics Tracking

• Track and report on team-level Agile metrics, including:
  • Velocity and sprint predictability
  • Throughput and cycle time
  • Sprint and PI commitments
• Provide visibility into delivery progress through dashboards and status updates
• Support continuous improvement by identifying bottlenecks and inefficiencies

AI / Data Delivery Support

• Support teams working on AI/ML and data-driven initiatives
• Help manage delivery in iterative and experimentation-driven environments
• Coordinate dependencies related to data availability, model development, and validation
• Ensure transparency in progress where outcomes may be evolving or non-deterministic

Team Coaching & Continuous Improvement

• Coach team members on Agile best practices and ways of working
• Support Product Owners with backlog refinement and prioritization readiness
• Encourage a culture of accountability, collaboration, and continuous improvement
• Help teams mature in their Agile practices over time

Stakeholder Coordination

• Work with product, engineering, and business stakeholders to ensure alignment
• Communicate team progress, risks, and dependencies clearly
• Operate effectively within a cross-functional, matrixed organization

What You'll Bring:

• 3–5+ years of experience in Agile environments, including Scrum Master or similar role
• Experience working within SAFe or other Scaled Agile frameworks
• Exposure to PI Planning and program-level coordination
• Experience working in cross-functional teams with multiple stakeholders
• Strong understanding of Agile metrics and team-level delivery tracking
• Experience supporting data or AI-driven projects (preferred but not required)
• SAFe Practitioner (SP) certification required (RTE preferred but not mandatory)
• Strong facilitation, communication, and problem-solving skills

Preferred Qualifications

• SAFe Scrum Master (SSM) or equivalent certification
• Experience in financial services or regulated environments
• Familiarity with tools such as Jira, Rally, or Azure DevOps
• Experience working in complex enterprise delivery environments

What Success Looks Like

• Consistent delivery of team commitments within sprints and PIs
• Improved team velocity, predictability, and efficiency
• Effective handling of dependencies and impediments
• Clear and transparent communication of