Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Are you a champion of human-centered design, systems thinking, and deep collaboration? Do you pride yourself on a commitment to craft, creating product experiences that leave a practical and emotional impact on customers? Are you curious about all the possibilities and determined to uncover what is reasonable and what is effective? If so, we’d love to hear from you!

Justworks is seeking a Senior Product Designer to help scale our Customer Identity and Customer Access products within our Platform team. This role is responsible for delivering a cohesive design experience across these two squads. The Customer Identity & Access Management team’s mission is to ensure users have frictionless and fortified access to our products & features by employing robust authentication and authorization services. These experiences will be the glue that creates a cohesive experience across Justworks’s growing suite of products. To do this, the team will rely on your systems thinking and interaction design expertise to continuously iterate toward as seamless of an experience as possible.

As a Senior Product Designer, you will be responsible for designing human-centered experiences backed by evidence and systems-thinking. You will clearly articulate problems and objectives as you explore different possibilities, collaborate with your team to ship products, and learn from our users to iterate and improve the product and process. You will craft detailed articulation of product experiences and that effectively balance business and user needs. In addition, you will exercise an ability to mentor other designers and contribute to Design at Justworks through your expertise and ingenuity.

Your Success Profile

What You Will Work On

• Lead design work pertaining to complex user identity management, security, and role-based access while prioritizing an exceptional human-centered experience
• Collaborate effectively with product managers, engineers, data analysts, and other designers 
• Lead projects through an end-to-end design process: strategy, research, ideation, detailed interaction and visual design, prototyping, launch, measure, and iterate
• Work independently and guide the design process from start to finish. Proactively take the initiative to improve user experience through innovative solutions
• Create deep and detailed solutions that effectively balance the needs our users and our internal teams that will leverage platform solutions, inclusive of clear user flows, experience maps, and similar methods that simplify the complex
• Support design decisions with data and insights
• Collaborate closely with engineering peers throughout the design process to merge technical and experience architecture
• Facilitate workshops with your users, team, designers, and other cross-functional partners
• Contribute to the growth and development of Design at Justworks
• Interview potential users - internal and external - and conduct research to uncover customer problems and opportunities
• Lead workshops and effectively align the group around a vision and approach
• Perform other related duties as assigned.

How You Will Do Your Work

As a Senior Product Designer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning -