Executive Director for Syndication Partnerships

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As the Executive Director for Syndication Partnerships, you will lead the broadband business unit, transforming it from a traditional organization into a professional services model to drive scalability and enhance the quality of delivery. You will oversee Practice Managers, Engagement Managers, and Integration Engineers, ensuring successful delivery to our global partners while managing relationships with core product teams and external customers. Your leadership will focus on operational excellence, driving business growth, and fostering collaboration between internal and external stakeholders.

Job Description

• Deliver high-quality syndication products to both existing and new customers with a competitive go-to-market strategy. Ensure offerings align with industry standards and customer expectations to drive market success. 

• Create and manage customer roadmaps that include a detailed schedule for each customer, ensuring timely delivery and strategic alignment with business goals. 

• Become a connectivity offering expert by staying at the forefront of broadband technologies, identifying industry trends, and developing best practices for implementing cutting-edge connectivity solutions. 

• Help develop customer-specific mechanisms to ensure solutions are tailored to meet unique customer requirements, fostering higher adoption rates and customer satisfaction. 

• Drive the growth strategy by identifying new market opportunities, optimizing service offerings, and developing business expansion plans. 

• Collaborate with Business Development and Sales to create synergy between technical and commercial teams, ensuring alignment between service capabilities and customer needs. 

• Scale the product portfolio for conferences and trade shows by curating and showcasing the most relevant solutions, fostering brand awareness, and driving engagement at key industry events. 

• Upskill and right-size the team by identifying skills gaps, providing training opportunities, and ensuring optimal team structure to drive efficiency and performance. 

• Collaborate with Legal to develop the right contract, ensuring all agreements align with Comcast and customer requirements and industry standards. 

• Partner with Finance to create a sustainable business model with profitability at its core, ensuring financial viability and long-term success through strategic financial planning and investment decisions. 

Core Responsibilities 

• Lead a team of Practice Managers, Engagement Managers, and Integration Engineers to drive successful delivery and execution of broadband and connectivity syndication partnerships. 

• Oversee strategic relationships with global partners, ensuring alignment with Comcast’s business goals and customer needs. 

• Work closely with core product teams to ensure smooth integration, product alignment, and ongoing innovation in syndicated solutions. 

• Partner with Business development, sales and account management to develop and execute growth strategy for the business 

• Manage and enhance relationships with external customers, driving satisfaction, retention, and long-term business partnerships. 

• Develop and implement strategic delivery models that enable scalability, operational efficiency, and customer success. 

• Establish and monitor key performance metrics, ensuring high-quality service delivery and continuous improvement. 

• Drive a customer-centric approach, ensuring that syndicated solutions meet market needs and deliver maximum value. 

• Collaborate with senior leadership to define and execute the overall syndication strategy.