Account Manager I (Onsite)

Account Manager I (Onsite - 5 days per week onsite in Irvine, CA)

Overview:

A successful Account Manager drives client growth & satisfaction with Weedmaps.

The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn,and 3) drive billing collection efforts.

The right person will have a strong background in consultative selling skills, project management, and analytical capabilities to be able to provide insights to their clients on how to maximize their performance on the platform.

The impact you'll make:

• Manage a book of business where revenue & retention goals are met and exceeded
• Based on the client & market data, provide insights & recommendations to your clients on how to grow their business with Weedmaps marketing solutions.
• Collaborate with your assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility.
• Increase your client’s proficiency & usage of the Weedmaps platform through your training.
• Conduct regular business reviews, sales presentations, product demonstrations.
• Be the steward of your client data hygiene by updating & maintaining the CRM (or any other designated locations) on your calls, meetings, contact info, current license, and up to date on billing payments.
• Proactively communicate billing updates to drive collection efforts as necessary.
• Relay feedback from clients to improve our products and process to increase client success.

What you've accomplished: 

• BS / BA Degree or equivalent experience.
• Minimum 1 year of experience in digital sales or account management; client/customer facing role
• Proven track record of hitting goals and revenue targets.
• Data-oriented, analytical sales approach.
• Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment).
• Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively.
• Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment.
• Strong planning and organizational skills with a clear attention to detail and process oriented.

Bonus Points:

• Experience in the cannabis industry

The base pay range for this position is $60,000.00 - $80,000.00 per year

2023 Benefits for Full Time, Regular Employees:

• Medical, Dental & Vision benefits (effective Day 1):
• Employee - employer paid premium 100%
• For plans that offer coverage to your dependents, you pay a small contribution
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• 401(k) Retirement Plan (with employer contribution)
• Generous PTO, Paid Sick Leave, and Company Holidays
• Supplemental, voluntary benefits
• Family planning/fertility -  including up to $10,000 towards cash-pay services
• Student Loan Repayment/529 Education Savings - including a company contribution of up to $1,000/year
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and long-term disability Insurance
• Pet Insurance 
• Company-paid identity theft protection
• Legal services platform
• Paid parental leave

Why Weedmaps?

• You get an opportunity to shape the future of the cannabis industry
• You get to play a meaningful role that impacts the wellbeing of others
• Casual work environment, no fancy clothes required, but you are free to dress to the nines!
• Generous PTO and company holidays
• Numerous opportunities to learn and grow your professional skills
• Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!

Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression,