Jobs and Careers

Assistant Director of Housing Operations

Texas A&M University System

Prairie View, United Statesfull_timeVerifiedPosted 3 Jul 2026

💰 $100,000/yr

About the role

Job Title

Assistant Director of Housing Operations

Agency

Prairie View A&M University

Department

Housing & Residential Life

Proposed Minimum Salary

Commensurate

Job Location

Prairie View, Texas

Job Type

Staff

Job Description

Important Immigration information:

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

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The Assistant Director of Housing Operations serves as a member of the Housing & Residential Life leadership team and provides strategic oversight for housing operations. This position is responsible for occupancy management, housing assignments, customer service operations, housing technology systems, and student billing processes. The Assistant Director supports institutional objectives related to student success, retention, and enrollment through efficient operations, data-informed decision-making, and a commitment to service excellence.

Must be able to live on campus in a staff apartment provided for a temporary period as established by the Residence life senior leadership team. This position is not designed to be a live-in or live-on role permanently.

The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.

Responsibilities:
Occupancy Management & Customer Service

Direct and manage housing occupancy processes to maximize utilization and support enrollment goals.
Oversee room assignments, room selection processes, and residential meal plan administration.
Administer housing management systems (e.g., StarRez or similar platforms) to support assignments, applications, and reporting.

Lead housing office customer service operations, ensuring professional and responsive service delivery.

Develop and analyze occupancy and demand reports to inform planning and decision-making.

Coordinate specialized housing assignments, including group placements and Living Learning Communities (LLCs).

Supervision & Staff Development

Supervise professional staff, including managers and coordinators, as well as student employees.
Provide training and professional development related to housing operations, systems, and procedures.
Support implementation and coordination of Living Learning Communities in collaboration with campus partners.

Serve as an escalation point for complex housing concerns, complaints, and operational issues.

Administration, Technology & Financial Operations

Oversee housing management systems, ensuring accuracy, efficiency, and continuous process improvement.
Manage departmental technology operations, including system administration, upgrades, licensing, and vendor coordination.
Oversee operational processes, including move-in/move-out, early arrivals, extended stays, and break/summer housing.