Sr Manager Customer Development - Amazon

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

POSITION SUMMARY
Sr Manager, Amazon Customer Development, Vital Proteins is responsible for developing the strategic growth plan and functional leadership to drive sales of the Vital Proteins brand on Amazon.  

KEY RESPONSIBILITIES:
•    Develop and implement a comprehensive sales strategy for Vital Proteins brand on Amazon, utilizing experience of Amazon Seller Central 3P strategies.
•    Deliver revenue and profit growth objectives, including establishing brand and category growth strategies aligned with the customer’s goals & objectives.
•    Identify new opportunities for revenue and category growth.
•    Drive target budget plan and new product distribution goals.
•    Deliver internal and customer presentations relating to strategies, innovations, promotions, forecast, etc.
•    Oversee relationship and regular engagement with agency partners.
•    Collaborate cross-functionally with internal teams such as brand, digital media, creative, and finance to ensure plan execution.
•    Maintain operational excellence with a focus on account health, listing management, and sales operations.
•    Utilize data and analytics to inform decisions and unlock recommendation opportunities with media, content, and innovation.
•    Manage all aspects of trade budgets, including system input, trade fund management, direct sales forecasting, and projection activities.
•    Travel up to 25% for team meetings, training, conferences, etc.     

KEY RELATIONSHIPS (INTERNAL)
What individuals/groups does the incumbent need to work with, communicate with and influence to ensure delivery of products and/or services delivered by this job?
•    Ecommerce Operations
•    Customer Strategy
•    Brand
•    Marketing Excellence
•    Finance 

KEY RELATIONSHIPS (EXTERNAL)
•    Amazon
•    Agency of record

EXPERIENCE AND EDUCATION REQUIREMENTS
•    Bachelor’s degree in business or related field required; MBA a plus.
•    5+ years consumer product sales experience required.
•    4+ years Ecommerce sales experience; Health & Wellness Ecommerce experience strongly preferred.
•    Amazon Seller Central (3P) selling model required, experience with Amazon 1P and Hybrid selling models preferred. 
•    Proven experience in sales leadership with Amazon.
•    Proven experience establishing effective pricing and promotional activities to increase sales and market share for the company and its customers.
•    Financial and inventory planning acumen: experience managing a P&L/budget; forecasting.
•    Experience with project management including project planning and management in a complex, fast-moving environment.
•    Strong relationship and account management experience; well versed in working collaboratively with partners and customers to drive initiatives that deliver on goals.

PREFERRED SKILLS
•    Strong financial/business acumen and revenue generating skills.
•    Ability to lead autonomously while getting buy-in from Executive Leadership and aligning with business objectives. 
•    Dynamic leader who can push past obstacles, overcome objections, and motivate a team. 
•    Ability to determine and elicit creative solutions and push beyond the obvious to deliver recommendations that cover new or “unchartered” territories.
•    Excellent writt