Sr Regional Services Partner

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic.  Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.  Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services.

Regional Services Partner- Drive Customer Success with Elastic

About Elastic:

At Elastic, we believe data can power human potential. We're the company behind the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), used by organizations worldwide to search, analyze, and visualize data in real-time. We're committed to building a diverse and inclusive workplace where everyone feels valued and empowered to contribute their best.

About the Role:

As a Regional Services Partner, you'll be a key player in driving customer success by positioning and selling Elastic's professional services. You'll work closely with Account Executives, Regional Vice Presidents, and other sales leaders to understand customer needs, develop tailored solutions, and ensure customers achieve their desired business outcomes with the Elastic Stack.

We are seeking a proactive and driven individual who is passionate about helping customers improve the power of data. You will be a trusted advisor, building strong relationships with customers at all levels, including C-suite executives.

What You'll Do:

• Strategic Alignment: Collaborate with AVP/RVP/AEs to develop and implement effective services positioning strategies.
• Customer Needs Assessment: Conduct thorough scoping of customer requirements to ensure the purchase of the right services, enhancing value and impact.
• Solution Evangelism: Articulate and demonstrate Elastic's ability to deliver tangible business outcomes through our proven delivery methodology.
• Sales Excellence: Exceed growth and bookings targets while maintaining organizational health and ensuring high customer satisfaction.
• Business Sense: Leverage industry expertise and discernment to understand customer motivations, drivers, strategic goals, and desired outcomes.
• Consultative Selling: Engage customers, especially C-level executives, using a consultative approach, building long-term trusted advisor relationships.
• Vision Communication: Create compelling visions and clearly communicate our transformative solutions, showcasing the value and success customers can achieve with the Elastic Stack.
• Territory and Account Planning: Develop and manage a comprehensive territory plan and personalized account plans aligned with customer business goals.
• Pipeline Management and Forecasting: Accurately forecast bookings, build a robust pipeline, and progress opportunities to drive year-over-year growth.
• Cross-Functional Collaboration: Foster strong relationships with Sales, Customer Success, and regional Alliances/Partner organizations, operating effectively in a co-sell model.
• Mentorship and Development: Contribute to the growth of the team by participating in hiring and mentoring new Regional Services Partners.

What We're Looking For:

• Proven experience in services sales, preferably in the technology or software industry.
• Strong understanding of consultative selling principles and practices.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain relationships with customers at all levels, including C-level executives.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Experience in forecasting and1 pipeline management.
• A dedication to continuous learning and professional development.
• A commi