Director of Revenue Management

Omni Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.


Omni Nashville is seeking a highly skilled and experienced Director of Revenue Management to join the team. This role will strategically coordinate the revenue management processes and procedures for hotel’s guest room, F&B, meeting space, and ancillary departments’ revenues (Total Hotel Revenue Management). This is accomplished by managing and maintaining group and transient inventory controls, developing, monitoring, and adjusting sales and pricing strategies for all revenue areas, analyzing demand factors, forecasting, and budgeting, competitive analysis, and maintaining distribution channel data integrity.
Responsibilities
• Lead a consistent and robust revenue management program consistent with upscale, full-service hotels and resorts
• Provide strategic leadership to the Rooms, Hotel Sales & Marketing, Food & Beverage, and Other Departments, contributing to superior revenue growth and overall profitability of the hotel
• Support the General Manager, Rooms, Hotel Sales & Marketing, Food & Beverage, and Other Departments by providing pertinent information and tools to enhance the property’s sales and marketing efforts and decision-making processes
• Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal, and competitive influences and market, group performance, price sensitivity by market segment, demand, and reservation costs across multiple sales channels
• This position, with assistance from the Director of Sales & Marketing, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections
• Effectively incorporate Omni Hotels & Resorts revenue management philosophy in all aspects of sales, marketing, and operations, including training and information sessions on behalf of all revenue generating positions
• Conduct weekly revenue management meetings and as chair give synopsis of past strategies versus results. Lead the discussion on current/future issues. Stimulate discussions and analysis to determine effectiveness of selling, pricing and distribution strategies and determine the appropriate mix of business that will allow hotel to maximize both RevPAR and Market Share through appropriate mix management
• Superior knowledge of CRS, RMS, and PMS systems to manage and maintain group and transient inventory and pricing controls for designated hotels (including as needed on weekends)
• Responsible for the monitoring/maintenance of software programs including interfaces that support the management of room revenue
• Support the company in technical transitions aimed at supporting the management of room revenue as they occur
• Work with Convention Services and Reservations as needed to ensure effective and efficient management of group inventory daily – provide direction when needed on cutoff date extensions and additions to inventory
• Attend each hotel’s weekly group-pick-up meetings to ensure group inventory management is in place. Lead meetings when needed
• Coordinate and implement updates for Transient Protected in Sales System for the 1 – 5-year window
• Utilize Omni’s Space Demand system to analyze trends and provide insight for meeting space pricing and revenue optimization
• Lead development of key budgetary and forecast goals and objectives for Transient market segments with input on Group market segments. Develop budget to actual feedback and comparisons and report monthly achievements
• Prepare 30-60-90 Day Transient Revenue Forecast monthly for presentation. Develop, monitor, and maintain all short term and long-term forecasts as outlined by company standards wi