Senior Product Designer

Your turn to start the conversation.

Write the future at Rasa.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion. To find the connection between our differences. It keeps us close together across borders and backgrounds. 

Rasa means tight-knit. We get to the point and have the courage to ask why. Because through relentless experimentation, verve, and vision, we’re transforming how people interact with organizations through AI. 

That’s Rasa. That’s our message. 

Join us and add yours. 

SUMMARY

We're looking for a Senior Product Designer to join our Product team. You'll join a cross-functional team building a multi-interface platform — spanning conversational AI, coding agents, and copilot experiences — keeping Rasa's product ahead of how our customers' needs are evolving. You will be reporting to the Director of Product Design.

Full-time - Remote - UK, Germany, or Serbia

ABOUT THIS ROLE

We're a startup, so this is the kind of role where you'll roll up your sleeves, move fast, and work across boundaries to help us achieve our mission.

As a Senior Product Designer, you will:

• Lead the user experience vision for a core product area, actively shaping the team's roadmap and goals alongside product and engineering counterparts.

• Lead the end-to-end design process — from research and ideation through prototyping, testing, and launch.

• Provide critical design feedback on adjacent product areas to ensure a cohesive, unified experience across Rasa's portfolio.

• Conduct user research, usability testing and customer interviews to ensure our solutions are genuinely user-centered.

• Share quantitative and qualitative data with the entire product team in an articulate way to enhance the organization's understanding of our products and users.

• Design approachable, intuitive interfaces that make advanced AI technologies accessible to non-technical users.

• Foresee future user needs and deliver design solutions that are scalable, addressing complex user and technical problems across various features.

• Stay ahead of industry trends, tools, and best practices to keep our product — and your craft — at the cutting edge.

ABOUT YOU

• You don't need to write code, but you think like someone who's comfortable around it. You can engage meaningfully with technical complexity — agent architectures, LLM behaviors, AI interaction patterns — and use that understanding to make sharper design decisions, not just to sound credible in engineering conversations.

• At Rasa we are all about collaboration and inclusivity. You are a team player who is highly respectful of your peers.

• You're confident when sharing your work and humble enough to take constructive feedback to improve your understanding and approach.

• You can balance technical, user, and business needs and make informed decisions about how the user experience should work.

• You thoroughly document your work, synthesize your insights, and surface meaningful data points for your peers in product and design and other members of the development team.

• The ML and especially LLM space is moving extremely fast, this requires fast thinking and scrappiness. Sometimes things become obsolete overnight! You need to be okay working with ambiguity.

• Proven track record of defining product strategies and successfully using qualitative and quantitative data to drive high user and business impact.

• You have already worked on B2B products and understand how it differs from B2C products.

• You've designed for AI-native products — ideally in conversational AI, coding agents, or developer tooling — and have case studies that show you can navigate real technical complexity.

• You have a product design portfolio with in-depth case studies.

We've described the background that would set you up best — but if you're confident you're right for this, we want to hear from you!

MEET YOUR TEAM

The product design function is lean and newly shaped — 3 designers, including the Director of Product Design — embedded in a wider Product department. Product Designers work in tandem with their Product Manager counterparts.

We're a distributed team across Europe, working mostly remotely. Berlin is a natural hub for a large part of the product and engineering community — a great place to drop in and collaborate in person when it works — but the design team itself spans different cities, and