Jobs and Careers
CH
Operations Manager - Emergency Medical Trauma Center
Children's National HospitalWashington, United Statesfull_timeVerifiedPosted 16 Jul 2025
About the role
Operations Manager - Emergency Medical Trauma Center - (250001WA)
Bachelor's Degree (Required) Or
Master's Degree (Preferred)
Minimum Work Experience
5 years Related and progressive experience (Required)
3 years Program/operations functional management or management/supervisory experience (Required)
3 years Experience in writing/ communications, healthcare administration and non-profit management (Preferred)
Required Skills/Knowledge
Familiarity and experience with electronic database research tools, including use of the Internet.
Understanding of management information systems and technology is helpful.
Full command of Microsoft Word, Excel and/or similar software applications.
Functional Accountabilities
Program/Division Administration and Implementation
Description
The Operations Manager will participate to plan, implement, manage and evaluate division/service activities for Children's National Medical Center in accordance with accepted national standards and administrative policies. The ideal candidate will be able to leverage advanced Excel skills (including Power Query, pivot tables, and financial modeling) to conduct in-depth analyses of healthcare financial data, identifying cost-saving and revenue generating opportunities, and informing strategic business/operational decisions across clinical departments.
Qualifications
Minimum EducationBachelor's Degree (Required) Or
Master's Degree (Preferred)
Minimum Work Experience
5 years Related and progressive experience (Required)
3 years Program/operations functional management or management/supervisory experience (Required)
3 years Experience in writing/ communications, healthcare administration and non-profit management (Preferred)
Required Skills/Knowledge
Familiarity and experience with electronic database research tools, including use of the Internet.
Understanding of management information systems and technology is helpful.
Full command of Microsoft Word, Excel and/or similar software applications.
Functional Accountabilities
Program/Division Administration and Implementation
- Implement strategic plan through management of day-to-day operations of division/ service area; troubleshoot operational issues and develop action plan to resolve
- Collaborate with Center Director on significant operational issues/barriers.
- Assist Center Director in development, implementation and evaluation of division services, programs, policies and procedures, and performance standards to achieve divisional goals.
- Develop and implement systems to monitor and improve performance and service quality.
- Prepare documentation and projections to support the divisional operating and capital budget planning process
- Evaluate and recommend purchase of new equipment needed to maximize productivity and quality of care
- Implement actions to facilitate meeting budget requirements and administer division/program within budgetary guidelines
- Monitor monthly performance reports and budget variances and resolve discrepancies as needed.
- Evaluate reimbursement and denial trends and develop and implement action plans to address issues.
- Assist in the development, evaluation and implementation of new ventures, services and partnerships.
- Work with the Center Director to develop evaluation tools to measure each aspect of clinical delivery.
- Identify new sources of funding and write template proposals.
- Assist Foundation to prepare grant reports two weeks prior to due date, include expense report/statements for director's edit and approval.
- Monitor monthly special purpose funds performance reports and resolve discrepancies as needed.
- Collaborate with Center Director in all hiring and disciplinary actions.
- Ensure all personnel records are complete and annual reviews are completed in a timely fashion.
- Ensure all personnel are in compliance with Occupational Health requirements.
- Ensure all clinical personnel are in compliance with the Medical Staff Office.
- Ensure training and competency of all administrative staff with documentation as required by JCAHO standards.
- Manage all employee grievances, worker’s compensation, or occupational health concerns in collaboration with the dire
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s