Community Navigator

Expected Hourly Pay Rate:

$25.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary:

Under general supervision, the Community Navigator provides resources and referrals to assist families experiencing homelessness, within the community college system, and/or from other at-risk populations. The Community Navigator supports families in obtaining access to and navigating childcare services to connecting them with child care resources. The Community Navigator will also provide comprehensive childcare intake services at Family Resource Centers (FRCs), Permanent Supportive Housing units, Homeless Shelters, community colleges, and other community agencies for CalWORKs participants and those categorically eligible through other public assistance programs. The Community Navigator ensures that parents are given appropriate information regarding choosing childcare, referrals to providers, and various family well-being services and resources.

Essential Duties and Responsibilities

Within a team environment, the Community Navigator will perform the following responsibilities:

• Provide enhanced referrals for Stage I by connecting with and traveling to designated community agencies and/ or sites. (20%)
  • Make referrals to Head Start and other available services, as appropriate.
  • Navigate families to child care and other resources available (i.e. developmental screenings, parenting classes, workforce development.)
  • Verify participant eligibility in county CalSAWs system.  Enter data for Stage I participants. Complete intake documents for participants requesting referrals and childcare services.  Assemble and forward participant documents daily to CCRC. Review and complete assigned contract compliance components.
• Assist families with identifying federal or state subsidized quality licensed childcare settings and/or programs. Support families in selecting a "best fit" provider. (15%)  
• Conduct one-on-one and group presentations to the community regarding child care (i.e., program overview, parental choice and education, types of childcares, and eligibility issues).   (15%)  

Job Specifications

Minimum Required

• Education / Experience:
  • Associate’s Degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, and Family Studies or related filed (as approved) or High School Diploma/ GED and 2 years equivalent related work experience.
  • Minimum of 2 years’ experience working with individuals experiencing homelessness and/or experience working with clients with mental illness, chronic health issues, and substance use conditions.
  • TB clearance required due to working with at-risk population (see in background area below)
• Technical Requirements
  • Basic Computed and Data Entry skill levels

• Travel: This position requires 20% travel. Will consist of travel to and from agency locations, Family Resource Centers (FRCs), Permanent Supportive Housing units, Homeless Shelters, community colleges, and other community agencies. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
• Work Schedule:
  • Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work environment:
  • Field-based. Mixture of working in an office work environment, remote and working directly with the community.

• Background & Health Clearance Requirements: Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safet