We anticipate the application window for this opening will close on - 30 Sep 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Senior Technical Writer will lead, author and edit highly regulated technical content/literature on the Medtronic Diabetes Technical Communication team. The writer will manage a portfolio of writing projects incorporating best practices in technical writing, procedure development, and program management. The writer will have a proven ability to research, organize and develop content in a systematic manner by working closely with R&D, Regulatory, Human Factors, Education and Marketing teams. The technical literature produced by this role will reach and facilitate the use of the company’s products for patients, clinicians, trainers and marketing and technical support team members.

Transforming diabetes care together, for greater freedom and better health.

Visit www.medtronicdiabetes.com to see an overview of the products in our Diabetes product portfolio.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Responsibilities may include the following and other duties may be assigned.

• Leads, defines, authors and edits technical content/literature in a CMS environment based on product specifications, interviewing subject matter experts, investigating prototype hardware and software, and observing actual use situations. 

• Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. 

• Recommends formats responsive to technical and customer requirements. 

• Produces products that conform to the company documentation and quality assurance standards 

• Performs peer editing duties to ensure that material is clear, accurate and consistent. Ensures that literature meets regulatory, quality, marketing, branding and geographical requirements. 

• Leads discussions, manages content review boards sessions and ensures team comments are incorporated. 

• Collaborates with team members on developing and maintaining procedures and work instructions, templates and style guides based on industry standards. 

• Represents Technical Communications interests and requirements to ensure highest quality work is delivered. 

• Defines deliverable content and collaborate with translation organizations. 

• Proactively develops solutions to complex issues. 

• Mentor junior technical writers, including in-house and outsourced team members, on best practices in technical writing as well as Diabetes specific technical writing guidelines and work instructions 

Required Knowledge and Experience: 

To be considered for this role, please ensure the minimum requirements are evident on your resume.

Bachelors Degree and 4+ years of Technical Writing, Sales Support or Marketing Support experience.

OR

Masters Degree and 2+ years of Technical Writing, Sales Support or Marketing Support experience.

Nice to Have:

• Experience in producing documents and managing files in a controlled systems environment (workflow, permissions and versions are system controlled). 

• CMS (XML) authoring experience, SDL Knowledge Center or other DITA based authoring environments. 

• Knowledge of structured writing, content strategy and information architecture in a component content management system (CCMS). 

• Experience and familiarity with Human Factors/Usability design principles. 

• 4+ years’ technical writing experience in a regulated environment, specifically medical device or medical industry 

• Experience managing/monitoring content within a content management system

• Experience authoring User Guides for electronic devices, hardware, and/or software. 

• Aptitude to learn new product technologies, struc