Front Desk Controls Engineer - Remote

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan

• Paid vacation/holidays/sicktime - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls:

What you will do

The Johnson Controls Global Center of Excellence team provides pre-sales system and project development engineering services a wide range of projects, supporting many different customers for deployments in many different regions. We develop and deliver leading building, business and vertical market solutions and engineering expertise driving value for sales partners and customers. The team brings a consultative and service-oriented approach; as well as engineering development discipline through standard processes and tools. Serving all of Johnson Controls’ priority vertical markets and sales channels in North America, the BSNA Regional Front Desk Engineer position is an integral part of our digital growth strategy. 

As a key member of the BSNA Regional Engineering team, you will partner with some of the best minds in the industry to create innovative solutions focused on customers' needs.  You will help deliver on aggressive growth objectives, driving higher product value and margin.  Our high-performing team needs you to bring your expertise to complement and further differentiate our industry-leading offerings. The business supports Controls, Fire and Security projects. This position will focus on projects across North America. This is a virtual position but must live within the United States and Canada.

• Act as a technical advisor and client-facing voice during the sales process, working closely with prospects, customers, and the sales team. Partner with internal departments and Sales, Operations, and Service Managers within their line of business for the region

• Attend customer-facing calls, aid in alignment of resources for demo presentations, and assist sales with code-related questions.

• Analyze and qualify sales pipeline, assist in the development of sales strategies, and utilize the GCOE to differentiate JCI from competitors.

• Drive GCOE delivery of results, assist with aligning FDEs in cross sales, and own KPIs and metrics for their line of business.

• Manage pre-sales support team, workload forecast, and resource allocation.

• Provide technical support to sales team, work with suppliers and procurement team, and ensure consistency of field installation delivery.

• Establish and maintain a high level of quality design functionality, track KPis, and ensure GCoE team capabilities match sales initiatives and goals.

How you will do it

• Under general direction, leads the pre-sales development process for Johnson Controls Metasys Building Automation System (BAS) solutions, supporting the BSNA Sales Team across the assigned region. Project types include new construction plan-spec, existing facility retrofits and design-build opportunities.

• Reinforces methodology and skills used to collect, analyze and present solutions, designs, scopes and cost estimates.  Provides input to the sales management organization for opportunity prioritization, qualification and requirements for project development.  Provides technical sales assistance to