Family Services Associate

Who We Serve:

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region’s culturally and ethnically diverse populations. We provide services in 18 counties across California.

Who We Are:

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.

What We Offer 

• Pay: $22.96 starting rate per hour. Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

This position supports and assists families as they identify and meet their goals through a family-centered case management model for developing and carrying out Family Partnership Agreement, family needs assessment including responsibility for child files, enrollment applications, recruitment, resource and referral.  This position also assists with the completion of the child health requirements and other required screenings and assessments. This position supports the larger system of social services coordinated by Head Start/Early Head Start, thereby supporting the goals of the program. The position may involve reassignment of caseloads and/or center location as deemed necessary for program operations. 

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Works with parents to develop family partnership agreements and carry out follow up plans. 
  • Participates in in-service, workshops, conferences and college courses to enhance skills. 
  • Recruits prospective families and assists with enrollment process. Monitors attendance and does follow up accordingly.
  • Conducts home visits as needed to facilitate family plans, assists families in achieving identified goals and follow-up on referrals.
  • Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
  • Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements.
  • Conducts and documents follow-up on all referrals.
  • While respecting family confidentiality, shares information with teachers to ensure coordinated services that meet the needs of individual children and families.
  • Provides health, safety and family literacy activities to parents, as appropriate.
  • Coordinates with center staff to promote parent engagement in the program as a classroom visitor, volunteer, and/or participant in family events.
  • Promotes effective community support for families by coordination and advocacy for services with community agencies.
  • Develops a working knowledge of community resources and partnership building in the community. Refers families for emergency or crisis assistance.
  • Coordinates or refers families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community.
  • Provides family needs assessment that includes consultation with parents about the benefits of parent engagement and activities in which parents may choose to participate.
  • Arranges for education and other appropriate intervention including opportunities for families to participate in counseling or to receive information on mental health, substance abuse, child abuse and neglect and domestic violence.
  • Attends parent/teacher conferences, as requested.
  • Assists teaching staff with Paren