Business Systems Analyst (Varicent, SQL, SPM)

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Project Management, Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$75,500.00 - $124,700.00

Target Openings

1

What Is the Opportunity?

Under general supervision, the Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. The Business Systems Analyst is able to successfully transition to unfamiliar business and systems domains with minimal guidance. This job typically does not lead others. May act as a team lead on small to medium sized initiatives. The Business Systems Analyst may provide limited coaching to less experienced analysts.

What Will You Do?

• Responsible for the success of the  Requirements Definition Process for assigned work with general supervision;.
• Elicit, analyze, specify and communicate business, system and implementation requirements.
• Effectively communicate requirements conflicts to project leads, assist with conflict resolution.
• Participate in determining how requirements will be approached and managed for a particular project following enterprise and division best practices.
• Work with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities.
• Utilizes business and system knowledge to support business needs.
• Understands impacts of changes to current state business process, data, feeds and systems.
• Evaluate the potential effects of new requirements or changes on existing systems and processes.
• Design and implement small enhancements to existing systems based on requirements to improve functionality and efficiency.
• Ensure the test strategy and test plans adequately cover the requirements.
• Conduct testing and validation to ensure data accuracy and system reliability.
• Maintain comprehensive documentation of data analysis processes, impact assessments, and system enhancements.
• Simultaneously support multiple initiatives as assigned.
• Perform other responsibilities as assigned.

What Will Our Ideal Candidate Have?

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​Required:

• 3+ years of experience in business analysis or systems analysis with hands-on technical experience (e.g., querying databases, scripting, low-code development, or working closely with dev teams).
• Bachelors degree in Business, MIS, or other related field preferred.
• Experience working in agile, hybrid, or waterfall development environments.
• Proficiency in SQL and working knowledge of relational databases and data warehousing concepts.
• Strong analytical, communication, and facilitation skills.

Preferred:

• Exposure to or hands-on experience with tools such as: * ETL platforms (e.g., Informatica, Ab Initio, Oracle Data Integrator) / * SPM tools (e.g., Varicent, Callidus, Xactly, Anaplan)
• Familiarity with data modeling, JSON/XML formats, or scripting
• languages (e.g., Python, Bash) is a plus.
• Demonstrated ability to translate between business needs and technical implementation.
• Ability to quickly ramp up on unfamiliar domains and applications.

Other:

• Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision maki