Retail Associates-FT (61820)

Job DetailsJob Location: Middlebury - Middlebury, IN 46540Position Type: Full TimeEducation Level: High SchoolSalary Range: $13.00 - $14.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: RetailRetail Sales Associate

About Rise’ N Roll Bakery

Big ideas have small beginnings. Rise’ N Roll’s history began in 2001 in Shipshewana, Indiana. A young Amish couple began baking recipes handed down in the woman’s family for generations. They sold baked goods from their front porch.

Over the years, they worked on perfecting the recipes until, in 2004, they opened the first Rise’ N Roll Bakery in Middlebury, Indiana. The original bakery did not use electricity, refrigeration, or modern technology. All mixing, sheeting, and prepping was done by hand.

In 2009, the Amish owner sold the company to a non-Amish family. The new owners moved the bakery into a much larger facility. The original Amish owner stayed employed at Rise’ n Roll, and franchising began.

Still doing things the “old fashioned way”, and blessing customers, one at a time.

Job Summary:

Retail Associates need to possess a strong set of skills to perform their duties effectively, including:

Duties/Responsibilities:

• Greet and direct customers

• Provide accurate information (e.g. product features, pricing, and after-sales services)

• Answer customers’ questions about specific products/services

• Conduct price and feature comparisons to facilitate purchasing

• Cross-sell products

• Ensure racks are fully stocked

• Manage returns of merchandise

• Clean assigned areas of the store; ensure merchandise is properly displayed

• Inform customers about discounts and special offers

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

Required Skills/Abilities:

• Comprehensive understanding of the store products

• Advanced customer service skills

• Basic math skills

• The ability to use a cash register

• Strong level of professionalism at work

• Excellent communication and interpersonal skills

• Patience when dealing with difficult customers

• Problem-solving and conflict resolution skills

Education and Experience:

Must have a High School Diploma or GED
At least two years of retail store experience is highly preferred.

Physical Requirements:

Must be able to lift up to 50 pounds at times.
 Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodations.
Qualifications