Lee Wrangler - Sales Associate @Tanger Outlets Myrtle Beach Hwy 501

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations.  The Sales Associate supports the team by following customer engagement strategies, and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Pay and Benefits:

• Pay Range for this position is: $12-$15.65

• 401(k) with company match

• Employee assistance program

• Employee discounts

• Flexible schedule

• Annual merit increase or bonus based on performance.

Responsibilities:

Brand Experience/Customer Service

• Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.

• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.  

• Assist customer in the fitting room.

• Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.

• Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.

• Learn about new products and trends to better engage customers.

• Consistently achieve personal sales targets and contribute to overall store performance. 

• Provides information and advice on product performance, features, and specifications.

Visual, Operation, and Safety

• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.

• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.

• Follow all company and store policies, processes, and procedures.

• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.

• Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Position Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities. 

• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.

• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.

• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. 

• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.

• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.

• Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.

Position Requirements:

• Must be a minimum of 16 years of age or older.

• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.

• This role requires a minimum availability of 12 hours per week including one weekend day. Additional availability a plus.

Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate clearly and respectfully with customers and team members.

• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).

• Stand and move throughout the store during scheduled shifts.

• Walking and moving to assist customers, retrieve merchandise and recover the store.

• Lifting and carrying, ability to maneuver and/or lift 25 lbs. re