Specialist, Business Data (Chicago/Hybrid)
Feeding AmericaAbout the role
Work. Serve. Thrive.
Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.
Learn more about Feeding America here.
The Opportunity
Salary Range: $75,000 - $80,000 Based on Experience.
Responsibilities:
- Supports Supply Chain Technology build out for user acceptance testing; enterprise resource planning (ERP) system (NetSuite) and related food sourcing systems (MealConnect), mapping sessions and developing process documentation and standard operating procedures (SOPs) as needed.
- Assists technology organizational vision to optimize quality assurance and user acceptance testing (QA/UAT) validations as part of NetSuite Change Management process. Builds test scenarios, determines accuracy data mapping and integration during UAT sessions, validates results and identify users needs/gaps in user experience testing capturing improvements to be incorporated in system buildouts.
- Supports network food banks by resolving errors, implementing corrections, analyzing receipt imports as well as receipts monthly progress, and identifying clear solutions for network food bank receipt discrepancies.
- Collaborates directly with network food banks to troubleshoot submission of receipts level issues and provides instructions on remediation support to food banks.
- Develops and manages communications on network food banks monthly receipts performance (including warehouse level reporting, key exceptions, areas for intervention, etc.).
- Supports the continued development and refinement of Supply Chain receipts strategy and key metrics in partnership with Feeding America’s IT Data Analytics team.
- Generates quarterly updates for Supply Chain audiences (both internal and external) on data quality performance. Collaborates with others (both internal and external) to identify and improve data outcomes.
- Supports systems warehou
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