Area Director - Complex Behavioral

ABOUT VISTA CARE

Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives. 

ABOUT THE JOB:

The Area Residential Director is a senior level role responsible for the leadership and operations of residential services and the financial operations and overall health of their assigned locations and/or region. The Area Residential Director ensures that Vista Care staff and area-based leadership provide the highest quality care, keeping our individuals supported, in their hearts and actions always. This role works closely and collaboratively with divisional leadership and other operations leaders to oversee operational excellence, and drive execution of care and service in accordance with Vista Care’s mission, vision, and values as well as in line with all regulatory standards.

JOB TYPE: Full Time, Salary

LOCATION: Adams, Wisconsin Dells, Montello, Nekoosa, New Lisbon

RESPONSIBLE TO:

The Area Director - Complex Behavioral reports to the Regional Vice President.

POSITION RESPONSIBILITIES:

• Accountable for supporting all operations of their assigned area/region while maintaining high levels of quality service and support.
• Provides supervision and management for area Residential Managers and staff ensuring the highest levels of quality care and support are provided in alignment with Vista Care Values.
• Fully responsible for the management of services including budgeting, planning, recruiting and fiscal management.
• Ensures that all open beds and vacancies for individuals supported do not exceed established targets.
• Works with leadership, guardians, funders to ensure their satisfaction with Vista Care’s services and to promote the highest quality care while minimizing the risk of any discharge.
• Ensures that all residential programs as assigned and/or delegated to follow all applicable licensure, certification, and contractual standards, as well as all federal, state, and local laws.
• Provides recommendations to executive leadership for operational improvements, actively problem solves, makes decisions and recommendations for resolution based on Vista Care Mission, Vision, and Values, and all licensing agreements.
• Actively participates and leads employee engagement and retention activities and monitors associated performance metrics.
• Participates, when necessary, in the assessment and transition of referrals to residential programming.
• Develops and maintains an effective communication relationship with Residential Supervisors, Direct Support Professionals, and Individuals including interdisciplinary care teams, providers, and family members.
• Completes routine reviews and audits of all assigned programs within their region and/or as assigned according to established written evaluations and reports to Vista Care leadership.
• Responds to any emergency situations in a timely manner, providing guidance, assistance, and support. Reports all emergencies and other matters of significance to the appropriate members of leadership.
• Represents Vista Care in dealings with outside agencies, including governmental agencies and third-party payers.
• Guides and participates in program marketing activities in partnership with Vista Care marketing team.
• Ensures all staff act in accordance with Vista Care Values, serving as a role model for others.
• May be required at times to provide direct care.
• Performs other duties as assigned by Vista Care leadership. 

Requirements

MINIMUM QUALIFICATIONS:

• High School Diploma or GED Required.
• A college, or university degree or the equivalent is required. Social services or similar fields preferred. However, five (5) or more years of relevant experience will be considered in lieu of a degree.
• CPR certification preferred.
• Completion of CPI training preferred or within 30 days of hire.
• Completion of CPI Facilitator Training Certification preferred, or within 6 months of hire (High Behavioral Only).
• Completion of Medication Administration training preferred, or within 60 days of hire (WI only).
• AFH/CBRF certification preferred (WI only).
• Ability to successfully complete all federal, state, and local requirements.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Ability to lift at least fifty (