Field Service Technician-Homogenizers

Responsibilities / Tasks

• Perform equipment routine and scheduled maintenance on high pressure pumps.
• Completes assigned job in a timely and qualitative manner
• Provide support to other technicians and Sales team as need
• Repair/service equipment and assist with part management in our Janesville facility
• Full compliance on Hazard & Risk Assessment and all safety protocols as per customer & company SOP
• Full-service report after job completion
• Prepare and promote recommended spares, tools and retrofittable solutions to customers.
• Services and Repairs HPP and Homogenizers
• Assists customers with critical spare recommendations
• Provides follow up reports with customer and Service/Sales Team
• Work with both customers as well as factory, technicians, service and sales team.
• Coordinate with Service Director and RSM and customer – to establish resolutions to customer issues and execute promptly.

Your Profile / Qualifications

• Homogenizer service experience preferred. 
• Experience troubleshooting process related issues.  
• Ready to travel frequently (local & abroad) and works off-hours  
• Good working level of English - speaking and writing 
• Holding a valid driving license (preferred) 
• Emphatic with strong customer focus 
• Technically inclined with good problem-solving skills and commercial affinity. 
• Service oriented, patient, and flexible team player. 
• Safety conscious and of good moral character 
• Good computer skills - Microsoft Office applications 

Did we spark your interest?
Then please click apply above to access our guided application process.