Coordinator, Tutoring & Writing

Position Overview:

The Coordinator, Tutoring & Writing provides leadership, innovation, and strategic direction for the Merrimack College Writing Center—an energetic, writing-in-the-disciplines learning environment that helps students develop as writers, scholars, and communicators across academic and professional contexts.

Reporting to the Director of the Writing, Tutoring, and Math Center, the Coordinator oversees daily Writing Center operations and leads a staff of approximately thirty undergraduate peer tutors and one part-time graduate writing specialist. The position plays a central role in advancing Merrimack’s mission to strengthen student learning, writing, and retention through intentional support, collaboration, and innovation.

The Coordinator builds collaborative partnerships with academic departments and hallmark programs to design initiatives that strengthen student writing, communication, and research within specific courses and disciplines. In this work, the Coordinator harnesses generative AI and digital tools as practical learning partners, helping students and tutors use technology to develop ideas, deepen critical thinking, and enhance the clarity, creativity, and effectiveness of their writing.

Responsibilities:

• Lead and manage the daily operations of the Writing Center, ensuring high-quality, research-based writing support for over 1,000 student sessions each semester across undergraduate and graduate populations.

• Develop and sustain partnerships with key departments and hallmark programs to design discipline-specific writing initiatives that help students grow as writers, scholars, and communicators.

• Collaborate with faculty and program directors to embed writing instruction and communication skill development into targeted courses and co-curricular learning experiences.

• Recruit, hire, train, and mentor peer writing tutors, maintaining CRLA Level 1 certification while fostering a culture of reflection, inclusion, and continual innovation.

• Integrate generative AI and digital tools into writing pedagogy and tutoring in thoughtful, ethical, and educationally sound ways, helping students and tutors use technology to enhance writing and critical thinking.

• Design and deliver workshops, classroom visits, and campus-wide programs that strengthen writing, research, and communication skills across disciplines.

• Teach or co-teach the Writing Center Theory and Practice course, preparing peer tutors through applied learning, writing center pedagogy, and AI-informed writing instruction.

• Collaborate with academic and student success partners to identify emerging writing needs, improve learning outcomes, and enhance student retention and confidence.

• Coordinate graduate writing support, including year-round consultations and specialized writing and research workshops for advanced writers.

• Assess and report on Writing Center outcomes, using data and student feedback to guide continuous improvement and innovation.

• Oversee digital and operational functions of the Writing Center, including scheduling systems, website updates, and online resources.

• Engage in ongoing professional development and contribute to innovation in writing center pedagogy, composition studies, and AI-integrated learning.

• Performs other duties as assigned

Qualifications:

Required

• Master’s degree in composition, TESOL, literacy, linguistics, technical writing, or a related field.

• Experience tutoring or teaching in a college-level Writing Center.

• Demonstrated commitment to writing-in-the-disciplines pedagogy and student-centered learning.

• Strong organizational, communication, and leadership skills, with the ability to mentor and develop student staff.

• Proficiency in educational and digital tools, including those that support writing, collaboration, and data tracking.

Preferred