Customer Service Representative - Athens

<p>We are currently looking for a <strong>Customer Service Representative</strong> with a customer-centric mindset and enthusiasm for sales!<br/></p><p><strong>The role - Taking the wheel at Hertz</strong></p><p><br/></p><p>CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.</p><p>SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.</p><p>PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.</p><p>TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!</p><p>VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.<br/></p><p><strong>Essential Requirements</strong><br/><strong>Your skills - What you’ll need for a great journey</strong> </p><ul> <li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li> </ul><ul> <li>Enthusiastic, flexible and positive attitude towards selling</li> </ul><ul> <li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li> <li>Valid Driving license</li> </ul><ul> <li>Willing to work on a shift rotation basis.</li> </ul><p><strong>Why Choose Hertz Autohellas?</strong></p><p>CUSTOMER-CENTRIC CULTURE - We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction.</p><p>DYNAMIC WORK ENVIRONMENT - Say goodbye to monotony! Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration.</p><p>DRIVE DIVERSITY - At Hertz, we offer a car fleet that covers every taste and need. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our team.</p><p>BRAND RECOGNITION - Be part of an international organization with presence in 9 countries, 160 sales points, a fleet of over 55.000 vehicles and 1.700 employees at the core of its business.</p><p>TRAINING - We believe in investing in our team. You'll receive comprehensive on-site and online training to master the art of sales and customer service, ensuring you have all the support needed for a smooth and confident start.</p><p>DEVELOPMENT - Be the first candidate to apply and explore career development opportunities our company has to offer.</p><p><strong>Join us in making every journey an adventure!</strong></p>