Senior Residential Aide (The Monument)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Goddard’s newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community.

The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side.

Position Summary: To serve as lead RA for the scheduled shift and is responsible for assuring the general welfare and safety of the residents, staff, and the facility. The Senior RA is expected to ensure quality service deliverables by overseeing the daily residential services and inspections, in order to ensure that all residents’ goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. Residential Aid staff are the first welcoming face new families are greeted by!

Schedule: Sunday-Thursday 3pm-11pm (35hrs per week)

Salary Range: $43,000-$47,000

• Bilingual: $45,000-$47,000
• Non-bilingual: $43,000-$45,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

• Serve as the Senior Residential Aid and ensure all RA responsibilities are being conducted effectively and efficiently based on agency protocols.
• Assist in the monitoring and development of resident’s daily independent living skills.
• Monitor and ensure quality intake services are being provided to clients.
• Cultivate professional and positive relationships with residents.
• Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally aware, and strengths-based approaches.
• Assist Case Managers with groups as needed
• Perform and confirm all daily room and bed inspections are taking place.
• Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary.
• Work collaboratively with building staff to assist tenants and ensure tenant safety.
• Document incidents onsite in CARES and send to Goddard Incident Report Committee.
• Report any concerns on quality service deliverables to management in a timely manner.
• Monitor common areas to ensure proper usage.
• Conduct intakes during evenings, overnights, and weekends as needed.
• Document in CARES intake system and ensure all clients are admitted in a timely fashion.