Technical Writer

Job Title: Technical Writer 

Location:  Remote

Citizenship: US Citizenship Required        

Salary:  $65,000.000 - $70,000.00 wage range. You will receive a competitive total rewards package that is applicable to the U.S. only. The salary range may vary based on experience, skillset, and geographical location.                                                                        

AttainX is seeking a Technical Writer to assist in development of a comprehensive documentation methodology and framework that ensures consistency and efficiency across our technical and user-facing content. This is a role where you will be responsible for creating, maintaining, and evolving the documentation standards that support our clients’ systems, programming, and user operations. The ideal candidate will have a background with technical writing, training, and editing experience. As a Technical Writer, you will be responsible for reviewing, analyzing, editing, and making recommendations for technical documents and presentations. If you’re a technical writer with a passion for driving documentation standards and collaborating across teams, we want to hear from you!

Qualifications:

• Associate’s degree or higher from an accredited institution in English, Communications, Journalism, or related field.
• 2+ years of experience in writing and editing technical documents.
• 2 years of experience understanding federal financial accounting data and mixed financial data in order to support complex and innovative reporting analysis for EPA management.
• Ability to analyze and present technical information to a variety of audiences, including technical experts, stakeholders, and the public.
• Experience developing training and communication materials related to software development and data analysis.
• Assist with the creation of documentation methodologies and frameworks including:
  1. Generation of technical operation and maintenance manual for OCFO/OTS applications, database, and COTS software.
  2. Documentation of core product and customer solution-specific code.
  3. Creation of document flow diagrams.
  4. Documentation of programming methodologies and toolkit use.
  5. Development and maintenance of user training materials.
  6. Development of training curricula.
• Knowledgeable with technical writing tools, applications, and workflows.
• Experienced creating technical documentation such as user guides, technical guides, templates, training materials.
• Experienced developing and managing technical documentation, review process steps, and researching tools.
• Document Robotic Process Automation (RPA) program.
• Proven experience in technical writing, with a focus on systems and user documentation.
• Must have analytical and problem-solving skills with ability to synthesize complex information.
• Excellent communication and communication skills to work effectively with senior stakeholders and the public.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Background in technology, programming, or systems operations.
• Attention to detail with a passion for delivering clear and concise documentation.
• Experience with HTML, CSS, Python.
• Expert user of Microsoft Word, PowerPoint, Excel, Visio, Adobe Photoshop, InDesign, Dreamweaver, and Acrobat.
• Must be able to pass and maintain a security clearance public trust background check.

Key Responsibilities:

• Assist with Documentation Methodology & Framework: Assis with design, implementation, and maintain documentation standards and best practices for consistency and efficiency across the organization.

• Understand the federal financial accounting data and mixed financial data in order to support complex and innovative reporting and analysis for EPA management.

• Content Creation & Maintenance: Prepare and maintain detailed documentation related to systems operation, programming, and end-user manuals to support both technical and non-technical stakeholders.
  • Capture project requirements based on meetings with subject matter experts.
  • Write and review data dictionaries,
  • Participate in meetings with subject matter experts to revise, update, and improve business processes.
  • Synthesize technical information from across departments to create standard operating procedures.