Shop Engineer & QA Supervisor

Overview & Responsibilities

JOB RESPONSIBILITIES/COMPETENCIES:

·          Responsible for reverse engineering of non-Elliot product to achieve the successful completion of component repairs and delivery.

·          Executes service engineering assignments requiring application of standard techniques, procedures, computer programs and criteria which may involve independent action and decision.

·          Collaborates with other departments to insure prompt and effective problem-solving of reported service shop troubles for assigned product line.

·          Performs liaison functions with other engineering departments on the specification, manufacturing, assembly, material quality, testing, repair, performance and operation, for assigned product(s). Includes consulting with field service, service parts, and service repair on field trouble jobs, defective parts, rebuilds, rework, etc., and to rerate group on new parts orders, engineering studies and design changes.

·          Initiate drafting requests and approve layout and detail drawings relating to shop problems and service order requests.

·          Prepares and reviews assigned writeups for technical manuals.

·          Develops and / or presents assigned programs for training.

·          Makes man-hour estimates of time required to complete assignments and submits them for priority, cost and scheduling purposes.

·          Support Repair Shop Manager and Bearing Department Manager in meeting group objectives.

·          Responsible for generating and submitting in writing, ideas to improve Elliott products, their costs, service, application and sale as well as improved Elliott productivity.

·          Manage the technical coordinator aspect that ensures the supplier understanding of Elliott requirements.

·          Review customer specifications as required and provide comments and exceptions to quality, inspection, and testing related items.

·          Responsible for the control and maintenance of the tooling and instrumentation calibration system.

·          Responsible for accurate and timely customer inspection reports.

·          Develop and maintain quality plans.

·          Conducts and documents periodic reviews of Quality department procedures for correctness and adequacy and makes revisions as required.

·          Responsible for developing metrics related to project quality including non-conformance reports, supplier non-conformance reports and process non- conformances.

·          Review and sign for quality related procedures.

·          Issue and implement Quality Action Requests as needed.

·          Lead quality system and process audits.

·          Issue and resolve product non-conformances.

·          Assist in customer witness inspections and tests as necessary.

·          Conducts training for Donora personnel on quality topics.

·          Responsible for developing training plans and providing career support and guidance to subordinates.

·          Contact with the following occurs on a regular basis: Service Center Managers, Shop Managers, Customers, Auditors, Product & Project Engineers, Engineers - GS, ES &