Material Handler Field Service

Company Description

At Techo-Bloc, we aren’t just paving patios – we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact.

Why Work for Us?

Techo-Bloc offers its valued associates a competitive salary, paid time off and a comprehensive benefits package. Here are a few of our perks:

• Medical Benefits
• Vision
• Dental
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• 401(k) Savings Plan
• 401k Match
• Employee Discount on Products
• Employee Assistance Program (EAP)
• Complete uniform provided after 3 months.
• Boot reimbursement program
• Training & Development
• WEEKLY PAY!!

The People

Our people are the best part of the job.

The Minooka team is an industrious group, who thrive together when challenged. Passionate about their craft, these folks take pride in the Artscape of their work and the Techo-Bloc brand. This crew values a ‘can do’ attitude and is quick to embrace those eager to learn.

Intrigued? Come grow with us.

Job Description

Pay: $21.27 - $25.00 per hour
Location: Minooka, IL
Schedule: Monday – Friday | 7:00 AM – 5:00 PM - Overtime may be required based on workload and seasonality.

Position Overview

We are seeking a skilled Material Handler and Field Support Associate to join our dynamic team at our distribution depot in Minooka, IL. This hybrid role combines traditional material handling responsibilities with field service duties, offering premium compensation for travel and customer support tasks.

Ideal candidates will be experienced forklift operators with a strong sense of teamwork, a customer-focused mindset, and a willingness to step into hands-on, physically active roles both on-site and in the field.

Forklift (Primary Responsibilities):

• Safely operate forklifts to load/unload commercial vehicles and store goods.
• Conduct physical inspections of incoming and outgoing products for quality assurance.
• Deliver consumable materials to production areas as needed.
• Maintain forklifts and other equipment in clean, working condition.
• Wear personal protective equipment in accordance with training guidelines.
• Prepping pallets for customer orders, ensuring accurate and secure packing.
• Lift and move heavy products, including items weighing up to 55 lbs. individually and up to 100 lbs. using team lifts.
• Coordinate with the Yard Supervisor to resolve discrepancies and equipment issues.

Field Service & Dealer Support (Secondary Responsibility):

Note: The Field Service & Dealer Support is considered a secondary duty and will only be assigned once the employee has successfully completed training and demonstrated proficiency in the primary role of Forklift.

• Travel occasionally to dealer and customer sites to:
  • Conduct product and display inspections.
  • Perform repairs and cleaning of displays and products.
  • Update signage, labels, and marketing materials.
  • Answer client questions and provide on-site support.
• Serve as a point of contact for dealer support, maintenance needs, and customer inquiries.
• Support marketing by distributing catalogs, brochures, and promotional materials.

Please note that this is a local travel-based position. Crew members return home daily during most assignments. However, overnight travel may be required approximately 20% of the time after completing full training, based on job site needs.

Qualifications

Required Qualifications

• Valid Driver’s License with a clean driving record (for field service travel).
• 1+ year of sit-down forklift experience in a warehouse, yard, or distribution setting.
• Proven ability to lift up to 55 lbs. individually and up to 100 lbs. with team assistance.
• Solid communication skills for interacting with team members and customers.
• Mechanically inclined and able to perform repairs and cleaning tasks.
• Flexible and dependable with strong time management and multitasking ability.
• Comfortable using computers and digital tools for basic reporting or updates.

Preferred Experience (Nice to Have)

• Prior work in hardscape installation or handling of pavers, retaining walls, etc.
• Experience using concrete saws or related power tools.
• Background in customer service or field service roles.
• Famil