Business Advisor, SMB, Rentals

About the team

The Rentals Sales Team provides outstanding advertising solutions and business consultation for Multi-Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make more thoughtful decisions about buying, renting, owning, and selling homes. Sound like you? Then keep reading on! Specifically, the Multi-Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their businesses. Our team embodies the spirit of all our core values and plays a significant part in our organization's success.

About the role

Business Advisors are driven to provide clients with the best customer service in the industry and are focused on net property and book growth. They are obsessed with client success and know that Zillow is the best place for clients to achieve that success. They work to mine opportunities in existing client portfolios. As a part of the Zillow Rentals Team, Business Consultants are comfortable in a fast-paced, ever-changing environment. They have a positive, can-do attitude!

You Will Get To:

• Drive the new business sales cycle including identifying potential clients, resolving prospect’s needs, negotiating, and closing

• Be an expert in all Zillow Rentals Network products and services

• Perform a high volume of calls to secure new accounts and increase participation from multifamily rental management companies.

• Utilize Salesforce.com to prospect, log activity, and manage your calendar and opportunities.

• Participate in multifamily rentals conferences, association meetings tradeshows, and property management company meetings to increase partnerships, revenue, and exposure to the Zillow Rental Network

• Communicate performance expectations to clients internally and externally.

• Consistently meet and exceed success metrics, including revenue and retention

• Excel in high-level conversations and presentations with decision-makers with a focus on building positive relationships to drive business results

• Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners

• Represent the voice of the customer to influence product, marketing, and sales process and improvement

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $67,000.00 - $107,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 2+ years of experience in outside sales, business-to-business sales, and/or selling into accounts with complex/multiple decision-makers.

• Proven track record meeting and exceeding sales goals and other key performance metrics

• Possess high energy and a strong desire to achieve top results with a personable, positive “can-do” attitude via the phone and in person.

• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment

• Ability to prioritize and utilize time management

• Excellent written/verbal communication skills

• A passion for high-level conversations with decision-makers and influencers

• Ability and willingness to travel up to 50%

• Highly proficient in Microsoft Office and Windows-based applications

• Proficient use of Excel and Salesforce and other data analytic tools, including Google Analytics

• Salesforce.com or other CRM experience preferred

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to