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AR Collections Senior Specialist

Sevita
UKRemotefull_timeVerifiedPosted 4 Aug 2025

About the role

Accounts Receivable Collections Senior Specialist
Do you have strong leadership skills, experience in Accounts Receivable/Collections, and a desire to work for a company that positively impacts the lives of others? In the AR Collections Senior Specialist role, you will contribute to the company’s commitment to serve others by supporting the Collections Supervisor and team in reaching processing objectives while ensuring efficient, timely, and high-quality performance.
• Distribute workflow and provide leadership and guidance to assigned employees
• Update and maintain procedures and other reference materials as necessary
• Review collection notes in DWF to ensure completeness and accuracy
• Resolve complex claims issues
• Review all claims’ appeals prior to sending to payer, escalate/resolve issues with provider reps, identify issues/trends, and bring to the attention of management as needed
• Conduct and/or participate in AR reviews with key stakeholders
• Produce, maintain, and distribute reports for analysis upon request from management
• Participate in the integration of newly acquired businesses and newly opened programs into the AR process
• Review unapplied cash log for any items that can be applied and work with cash team to resolve
• Work credit balances on the aging and overpayment account and follow the credit balance procedure for resolution
• Review outstanding AR balances and make recommendations for bad debt reserves
• Ensure internal control compliance with all assigned areas and other audit requirements
• Assist in the onboarding of new hires and provide training and technical assistance to the assigned worker(s) as needed
• Maintain an effective control environment for the accounting operations
Qualifications:
• High school diploma or equivalent required; Associate or Bachelor's degree in a finance-related field preferred
• Minimum 4 years of experience with Medical Collections in a high-volume environment preferred
• Knowledge of ICD-10 diagnosis codes, CPT medical service codes, UB-04, and HCFA-1500 forms
• Strong understanding of medical collections compliance, Medicare, Medicaid, Medicaid managed care, Commercial, Workers Comp, and Auto-no-fault payer types
• Strong analytical skills with the ability to collect information from multiple sources
• Highly organized with the ability to multitask
• Exceptional attention to detail and strong communication skills
• Effectively use Microsoft Office
Why Join Us?
• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities
We have meaningful work for you – come join our team – Apply Today!


Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

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Company

Sevita

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