Interim Store Manager (Contract) - Cabazon Outlet Boutique

WHO ARE WE LOOKING FOR

We are seeking an experienced and results-driven Interim Store Manager to lead our Cabazon Outlet Boutique during a leave of absence coverage. This is a 6+ month contract assignment with the potential to continue based on business needs. The ideal candidate will bring strong luxury retail leadership experience, a passion for client service, and a proven ability to drive sales, develop teams, and uphold brand standards.

We offer a base salary range of $110,000-$120,000, based on experience. Compensation is subject to change and may be adjusted in accordance with business needs and market conditions. This is an excellent opportunity to make an immediate impact while leading a high-performing boutique team in a dynamic retail environment.

Key Responsiblities: 

Network Development and Brand Ambassador:

• Ensure excellence in the in-store experience by maintaining a strong front-of-house presence and fostering a “couture service” mindset.
• Lead the Boutique team by coaching, motivating, and supporting them to ensure effective adoption and understanding of company strategies.
• Consistently embody Valentino’s values and actively engage the local community with the brand.
• Attract and recruit new clients from personal network and external partners.
• Establish a goal-oriented selling culture focused on Clienteling; relationship selling, building a client base, and providing exceptional service to enhance customer loyalty and retention. 

 

Business and Sales Performance:

• Drive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitable plans.
• Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets.
• Develop an annual store strategy, reviewed quarterly, to align with broader company objectives.
• Collaborate cross-functionally to ensure the seamless execution of business plans.
• Identify and capitalize on performance-enhancing opportunities through strategic partnerships with corporate stakeholders.
• Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity.
• Collaborate with Merchandising and Buying team to ensure relevant products are available to drive revenue.
• Report weekly to the Valentino Leadership team on sales trends and opportunities to achieve and exceed targets.

 

Team Leadership & Management:

• Foster a motivating and inclusive environment that values diversity, and teamwork.
• Provide constructive feedback and manage conflict with courage and professionalism taking partnership with Retail Director & HRBP.
• Conduct performance evaluations and provide feedback to team members to support development and succession planning.
• Ensure adherence to high standards of professionalism, and operational excellence.
• Set and monitor SMART goals, optimize staffing schedules, and comply with labor regulations.
• Facilitate effective communication through morning briefings, products, and CRM training.
• Foster a high-performing team through effective talent retention, recruitment, and career development, in collaboration with HR.
• Lead all recruitment efforts in the store, partnering closely with HR & Talent Acquisition.
• Plan and organize team activities, ensuring daily execution meets standards.
• Maintain a positive, safe work environment and handle personnel issues in accordance with company policies and employment laws.
• Conduct regular store meetings to keep the team informed about performance and sales objectives.
• Set and ensure achievement of both quantitative and qualitative team objectives.

 

CRM and Events Management:

• Enhance client experience through proactive sales monitoring and adherence to Valentino’s Client Journey standards.
• Implement clienteling