Assistant Director of Operational Services

Job Description

When was the last time you changed the world?

In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We’re seeking an Assistant Director of Operations Services to join the Schiffert Health Center team in Blacksburg, VA.
If you're an experienced operational leader with a passion for delivering high-quality healthcare, we’d love to hear from you.

HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE:
1) You’ll be joining the Schiffert Health Center team; a department centered on the health and wellbeing of our student population.
2) You’ll be reporting to the Director of the Schiffert Health Center in a Regular twelve-month, 100% administrative professional appointment. 
3) You'll lead and direct the daily operations of the Schiffert Health Center on the Virginia Tech campus. This will include personnel management, strategic development, related programs, and collaborative communication of operational areas. These areas include Health Information Management (HIM), Quality Outreach Management, Student Experiential Learning, and Operational/Housekeeping Services. Leadership, supervision, and personnel management are key roles in this position as well as student development and the growth of student development opportunities.
4)  You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
5) You’ll be offered a base compensation package between $85,000 - $100,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:
1) THE UNIVERSITY: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.
2) THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our Aspirations for Student Learning.
3) THE TEAM: Schiffert Health Center’s mission is to ensure the delivery of high-quality, accessible, cost-effective, and culturally competent medical care and health promotion for Virginia Tech students.

Required Qualifications

• Bachelor’s Degree
• Extensive experience working in a health care setting. 
• Demonstrated administrative management and supervisory skills. 
• Demonstrated ability to promote teamwork in a medical setting. 
• Demonstrated ability to communicate effectively with students, customers, administrators, and colleagues both verbally and in writing.  
• Computer skills including presentation software, computer database software and Microsoft Office Suite.
• Experienced presenter and/or public speaking.  
• Previous experience in developing and leading student-centric programs and activities to promote experiential learning or comparable experience.
• Experience with HIPAA and FERPA, including training. 

Preferred Qualifications

• Master’s degree.
• Experience providing patient information or health education.
• Experience with assessment and data management.
• Electronic Medical Records experience.
• Experience in a college health setting.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$85,000 - $100,000

Work Schedule

Monday - Friday 8:00 am - 5:00 pm

Hours per week

40

Review Date

06/02/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

Unable to sponsor work Visas.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of lif