Sr. Digital Program/Project Manager North America – Onsite Greenville, NC

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

COMPANY INFORMATION

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them.

Our distributed team of more than 130,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. Thermo Fisher Scientific is an equal opportunity employer. For more information, please visit www.thermofisher.com.

GROUP/DIVISION SUMMARY

The Drug Product Division (DPD), a business within the Pharma Services Group, operates as a Contract Development and Manufacturing Organization (CDMO) for large & specialty pharma and biotech companies. The business offers development services & commercial production of drugs, improving the life of millions of patients every day.

Location: Successful candidate should live within driving distance of Greenville, NC. The expectation is a hybrid work schedule. A relocation package is not approved for this role at this time.

POSITION SUMMARY

The Senior Digital Program/Project Manager (PPI & Digital) is accountable for end-to-end delivery of prioritized digital initiatives (site and cross-site as assigned) that improve throughput, quality, compliance effectiveness, and cost through the DPD Practical Process Improvement (PPI) system and scalable digital solutions.

The role translates operational problems into executable project charters and leads cross-functional teams from discovery through deployment, ensuring solutions are implemented in standard work with sustained adoption and measurable performance impact.

Owns execution, integrated timeline, approved funding envelope, risk management/dependency management, and change management for assigned initiatives, ensuring each use case is delivered safely and in compliance with GxP/CSV, data integrity, cybersecurity, privacy and EHS requirements, with Finance-validated benefits aligned to the sites AOP and the divisional PPI & Digital roadmap.

KEY RESPONSIBILITIES

1. Digital Project Delivery

• Manage the full lifecycle of assigned digital programs or projects (site and cross-site as assigned), from charter through hypercare and benefit verification.
• Translate business unit, region or sites needs into clear project charters (problem statement, scope, constraints, value hypothesis), milestones, resource plans and success criteria, using PPI/Lean methods and standard divisional templates.
• Build and maintain integrated project plans, risk management log and status reporting; proactively manage risks, issues and dependencies; escalate with clear mitigation options and decision asks to the site PPI Leads and relevant sponsors.
• Coordinate site, divisional and group stakeholders and, where required, external partners to ensure on-time, on-budget, in-full delivery with audit-ready documentation.

2. Business Unit or Region (cross-site) Digital Roadmap & Portfolio Management

• Support the Region/Business Unit leadership team and the assigned Global PPI Director in maintaining a prioritized, value-based digital use case pipeline aligned with strategy, PPI savings targets, and the divisional roadmap/standards.
• Contribute to annual and multi-year digital plans (sequencing, resourcing, validation capacity, key milestones) to enable realistic commitments and execution readiness.
• Provide regular insight on capacity, constraints and dependencies (systems, data readiness, validation resources, change impacts) across projects to support decision-making and trade-offs.

3. Business Case and Benefits Realization

• Co-develop robust business cases for digital initiatives with process owners, PPI Leads and Finance (assumptions, value drivers, measurement method, benefit owners).
• Track impact bottom-up and align to the Region/Business Unit PPI savings plan; establish a monthly benefits cadence from baseline through run-rate.
• Define and monitor KPIs for each use case and ensure benefits are documented and validated/signed off by Finance and the accountable owners at agreed milestones.