Program Manager, Group Retirement Operational Excellence

At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

The Program Manager Group Retirement Team Member will support the management enterprise strategic initiatives for Group Retirement through tracking the alignment of OKRs, special initiatives, vendor management and facilitating process excellence.

We are seeking a dynamic and experienced leader to join our Group Retirement Operational Excellence team as Program Manager. This role is pivotal in managing vendor relationships, overseeing contracts, and ensuring the delivery of high-priority projects. The ideal candidate will have a strong background in process efficiency, risk management, and a deep understanding of Group Retirement technical systems and business operations. This role will also partner with leadership in different business/support areas across the organization. This position will be a blend of in office and remote work.

Key Job Responsibilities

Vulnerabilities and Risk Mitigation

• Conduct annual risk workshops and assessments to proactively identify potential threats and vulnerabilities.
  
• Develop and implement contingency plans to address identified risks and ensure business continuity and cyber incident preparedness.
  
• Monitor risk indicators and key performance indicators (KPIs) to evaluate organizational performance and vulnerabilities.
  

Process Optimization and Improvement

• Conduct regular process reviews to identify inefficiencies and areas of risk within workflows.
  
• Perform gap analyses comparing current processes to industry standards and organizational objectives.
  
• Implement Lean principles to simplify operations, minimize waste, and reduce risks.
  
• Responsible for managing and maintaining the GR Process Repository
  

• Project Management:
• Lead projects from inception through implementation, ensuring timely delivery and alignment with business goals.
  
• Utilize project management skills to coordinate cross-functional teams and resources effectively.
  
• Develop dashboards and reporting tools to track project progress and performance metrics.
  

Perform other duties as assigned.

The base salary range for this position is $90,000-$115,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits : Equitable Total Rewards Program

Required Qualifications

• Bachelor's degree or equivalent work experience.
  
• 4 years of program project/management experience with small to medium scale project management.
  
• Proven experience in process improvement, vulnerabilities and risk mitigation, and relationship building.
  
• Hands on proficiency with Visio for process mapping.
  
• Create Executive level PowerPoint presentations.
  
• Ability to work with and influence all levels of stakeholders, from executive management to individual contributors, to drive timely decision-making.
  
• Exceptional verbal, written communication, and presentation skills to all levels of the organization and diverse teams.
  
• Strong analytical skills and attention to detail.
  
• Strong self-direction and personal accountability.
  
• Proven ability to manage tasks end-to-end.
  

Mindset and behaviors

• Experimental mindset to drive innovation and efficiency.
  
• Passion to challenge the status quo and find innovative solutions and drive out of the box ideas - loves and embraces change.
  
• Belief in a non-hierarchical culture of collaboration, transparency, safety, and trust.
  
• Readiness to "roll up the sleeves" and to go outside comfort zone to learn.
  

Preferred Qualifications