Sr. Analyst, People Operations

Sr. Analyst, People Operations

At Thirty Madison we are seeking a Sr. Analyst, People Operations to help grow the People Ops function. As the ideal candidate, you are a highly organized self-starter that has demonstrated success scaling processes of fast growing organizations. As a Sr. Analyst, People Operations you are responsible for all-things related to data, tools, process, documentation, and supporting and empowering the People team. You are passionate about operations excellence and you will have a significant impact on the continued growth of a high profile healthcare organization that is changing how people manage chronic conditions. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $113,600 - $156,200 per year
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

What you get to do every day

• Contribute to the development, documentation, and implementation of culture-aligned policies, procedures, and programs compliant with federal, state, and local employment laws and regulations
• Identify and promote opportunities to automate processes, enhance workflow efficiency, and develop self-service resources
• Collaborate with the People Ops team to manage our HRIS records, ensuring data integrity, compliance with applicable laws, and adherence to best practices
• Act as the primary point of contact for the People Ops inbox, addressing a wide range of daily needs
• Oversee all aspects of pre-boarding (the period between job acceptance and the first day) and offboarding processes
• Develop comprehensive checklists and audit schedules to ensure accurate, timely processing for day-to-day work
• Work with the People Ops team to maintain systems, including file feed management, tool integrations/APIs, and similar tasks
• Leverage data and analytics to inform decision-making within the People Ops team and provide insights to business leaders
• Assist in designing communication plans to educate employees on available tools and support, and conduct training sessions as needed
• Contribute to building and managing a scalable digital records framework for our primarily remote workforce
• Contribute to the People Ops playbook to ensure stakeholders are clear on swim lanes (e.g., using the RACI model)
• Offer guidance to leaders and employees on various HR support needs, including benefits, payroll, and policies
• Foster trust-based relationships and ensure a positive experience for those we support

What you bring to the role

• 1-3 years of experience in People Operations with a solid understanding of core HR practices
• Operational knowledge of federal, state, and local employment law across multiple jurisdictions (including California) and implications of remote work
• Experience with ADP Workforce Now (or similar HRIS) software
• Experience establishing and tracking program metrics, problem-solving, and identifying root causes of data integrity issues
• Skills in change management, process implementation, collaboration, and relationship management with strong communication abilities
• Demonstrated ability to address process and people-related issues with a continual learning mindset and a passion for technology, automation, and efficiency
• Strong attention to detail, with the ability to learn quickly, adapt, and adjust on the fly
• A sense of urgency and a need to make sure everyone is always informed
• Comfort building structure in an ambiguous startup environment, developing new policies, programs, and procedures, and documenting as you go
• Ability to handle confidential and sensitive information

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job descripti