CRM Application Manager - Salesforce Marketing Cloud

<div class="content-intro"><p><strong>About WPP</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <u><a href="http://wpp.com/" data-outlook-id="9689dc0a-1e79-4d8e-b697-081cde8be8f0">WPP.com</a></u>.</p></div><p></p> <p>Are you eager to learn about innovative technologies and lead a team to success? Would you like to work with cutting-edge internal tools developed by the Catalyst team (MAP's internal product team)? If so, you could be the Application Consultant Manager (SFMC) we are looking for!</p> <h2>What will your day look like?</h2> <p>As the Application Consultant Manager, you will lead a dynamic team while also being deeply involved in technical solutions, ensuring that marketing campaigns for global brands are launched seamlessly at scale. Your role will include both team leadership and individual contributor<strong> </strong>responsibilities. You'll be responsible for guiding your team in streamlining client operations and activating new technical capabilities while ensuring the development and adoption of Catalyst tools. At the same time, you’ll remain hands-on in configuring, implementing, and optimizing end-to-end client experiences.</p> <p><strong>More specifically your tasks will include:</strong></p> <p><strong>Team Leadership and Management</strong></p> <ul> <li>Lead and mentor a team of Application Consultants, ensuring their professional growth and the successful adoption of Catalyst tools across clients.</li> <li>Set performance goals, provide constructive feedback, and foster a culture of collaboration and innovation within the team.</li> <li>Oversee team productivity, project timelines, and ensure resource allocation for optimal delivery of solutions.</li> <li>Promote a culture of continuous improvement, ensuring the team is always advancing technical skills while also achieving client success.</li> </ul> <p><strong>Individual Contributor Responsibilities</strong></p> <ul> <li>Collaborate effectively within a cross-functional team to understand client business objectives and translate them into technical requirements.</li> <li>Drive the successful configuration and implementation of customized business rules, automations, and features in the