ICP Community Care Manager / Clinical Integration

Work where every moment matters. 

Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Description:

Integrated Care Partners (ICP) is a physician-led, clinically integrated health care network whose mission is to assist our members in providing the highest quality care at the most reasonable cost for our patients in the current, rapidly changing medical environment.

The ICP Community Care Manager is a healthcare professional position, working as a member of the ICP Community Care Management team. The ICP Community Care Manager facilitates transitions as patients move from one level of care to another, ensuring that uninterrupted quality care, as well as providing ongoing education and diseased management for ICP attributed patients with chronic conditions. They are responsible for providing support and performing duties in a manner that ensures effective and efficient customer service and patient care. 

This position is ideal for someone with a bachelor’s level social service or nursing education and healthcare professional background that is passionate about transforming healthcare and assisting patients in meeting their health goals.

Position Responsibilities:

1. Performs transition of care services for ICP attributed patients admitted to acute inpatient settings
2. Participates in care planning, family, and discharge planning meetings throughout patient’s inpatients stay, as appropriate
3. Partners with inpatient care coordination team to address barriers to di