Senior Lead, Data Strategy & Partnerships

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Seller Experience organization enables and measures the unified customer journey, intelligently empowering customers through Square's ecosystem of products. The Seller Connections Intelligence (SCI) team is an important part of Seller Experience with a focus on improving the efficiency and effectiveness of the global Sales and Account Management organizations by building scalable solutions that integrate with supporting systems and digital products. 

One of the SCI team’s primary mandates is leveraging external data sources to increase the efficacy of the outbound sales prospecting motion. As the Head of Data Partnerships, you will be responsible for owning the global strategy for 3rd party data acquisition that enables outbound Sales prospecting in alignment with Square’s Ideal Customer Profile (ICP), market priority, and vertical-specific needs. You will also own the strategy for leveraging external data for the purpose of lead enrichment and identity resolution. In the course of your work, you will partner closely with teams spanning Sales, strategy, finance, CRM, engineering, and machine learning to optimize the application of sources in concert with organizational goals and existing data assets. You will be responsible for the end-to-end lifecycle of data acquisition from initial requirements-gathering through to contract renewal and ongoing quality control and maintenance.

You will:

• Own the strategy for the evaluation, acquisition, governance, and optimization of external data for new prospecting, lead enrichment, and identity resolution.  There will be a particular focus on the use of third party vendors for outbound Sales use-cases.
• Govern the intake process for evaluation of new vendors including the evaluation framework, matching sample, criteria (e.g. field requirements), etc.
• Manage external data vendors in accordance with established policies, procedures, and KPIs.  Establish new governance procedures where needed
• Ensure sufficient lead volume and qualityfor all business development teams globally including sufficient volume reserves for experimentation
• Drive execution with cross-functional technical teams including data infrastructure and data science to develop implementation roadmaps and strategy for integrating 3rd party assets into existing infrastructure and operations
• Collaborate with global Sales leaders and operational teams to document lead sourcing needs and build into overarching data strategy
• Coordinate the acquisition of data assets to feed into an internal deduplication framework
• Maintain a repository with documentation on all vendor relationships, including contracts, product information, file layouts, performance/KPIs information, account reviews, etc. 
• Manage 1 direct report to conduct analyses, evaluate sources, and manage new and existing vendor relationships

Qualifications

You Have: 

• Experience: 7+ years of external partnership management (including data acquisition) in the go-to-market space 
• Data-Driven Mindset: Demonstrated capability using data and analytics to drive decisions. Machine learning experience preferred.
• Strategic Mindset: You can craft optimized solution to cost-constrained, multi-layered problems
• Vendor Management: Extensive experience partnering directly with 3rd party vendors and engaging in complex contract negotiations
• Financial Discipline: Previous experience managing budgets
• Identity Resolution Experience: Familiarity with the core principles of Identity Resolution 
• CRM Familiarity: Direct experience with Salesforce and 3rd party CRM integrations preferred
• Collaborative: Extensive cross-functional experience working with stakeholders across business units
• Communicative: Strong written and verbal communication skills
• People Management: Prior leadership experience preferred

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geogra