Senior Financial Coordinator - Neurology

The Senior Financial Coordinator verifies insurance benefits for patients, determines patient liability and coordinates payment of uncovered medical expenses. Assists patients with insurance and payment issues and resolves problems as necessary. Takes the lead role in this departmental function and mentors less senior coordinators.

• Obtains and verifies patients insurance benefit information from insurance companies or private payers regarding coverage for services.
• Obtains all necessary payer authorizations and acquires all required referrals for services to be provided.
• Negotiates modifies rates with carriers.
• Communicates and inform patients of any potential patient out-of-pocket liability, and works out payment plans as necessary. May provides resources to bridge the gap between insurance coverage and patients liability if necessary.
• Assists patients with questions or problems regarding insurance coverage and other financial matters.
• Assists in the resolution of any patient billing issues.
• Confirms patients coverage information previously obtained from insurance companies or private payers to ensure accuracy and that there has been no change in coverage since initial confirmation.
• Maintains and completes all insurance assessment forms and agreements and ensures they are accurate for claims processing.
• Trains and mentors less experienced Financial Coordinator and related service staff.
• Other duties as assigned.

• Associates degree in a related field; Bachelors degree preferred, or combination of relevant experience and education.
• 3+ years medical insurance experience including medical office administration and benefit verification.

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Dia