About the role
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<h1 style="margin-top: 24pt; margin-bottom: 6pt;"><strong><span style="font-size: 23pt; font-family: Arial, sans-serif;">Founder’s Associate, North America</span></strong></h1>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Reports to:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Chris Berry, Managing Director, North America</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Location:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Los Angeles or Chicago, Hybrid</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Compensation:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> USD $70,000 to $100,000 base, plus equity, depending on experience</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re up to something big.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Zen’s mission is to fully staff classrooms, so all children can thrive and educators avoid burnout. We do this by combining a product that schools and educators love with a hard-working, education-obsessed team.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Since launching in North America, we’ve been growing 4x year over year. That kind of growth creates hard, complex, urgent problems across the business. We’re now looking for a </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Founder’s Associate, North America</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> to work closely with our leadership team as we scale.</span></p>
<p style="margin-right: 30pt; margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This is a role for someone energized by these challenges. Someone who can move quickly, create clarity from ambiguity, and turn rapid growth into better systems, sharper decisions, and stronger execution. The right person will be able to operate at both altitude and ground level, shaping strategy, doing sharp analysis, and getting deep into frontline processes when that is what the business needs.</span></p>
<h3 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 17pt; font-family: Arial, sans-serif;">Why Zen</span></strong></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">There is a staffing crisis in education. Too many teachers are leaving the profession, not enough are coming in, and school leaders are being forced to manage daily staffing gaps with limited budgets and limited visibility.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">That’s why Zen exists.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re building a better way for schools to find, vet, and manage temporary educators. Our platform gives school leaders more control, more transparency, and better access to great educators, while helping reduce wasted spend in education.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Zen is now a 500+ person team operating across the UK, US, and Canada. We’re venture backed, well funded, and building toward a national rollout across North America.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re also a certified B Corporation, which matters to us. It reflects the company we are trying to build: one that grows quickly, performs exceptionally, and stays deeply accountable to schools, educators, children, and the communities we serve.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re trying to do really well by doing good.</span></p>
<h3 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 17pt; font-family: Arial, sans-serif;">Why this role exists</span></strong></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re scaling fast, and the work is outrunning the org chart.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You’ll work directly with the North American leadership team, owning the operating cadence, driving key cross-functional projects, and jumping on problems that do not yet have a clear owner.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">It is a broad remit by design. The business needs someone who can move fast across functions, bring structure to ambiguity, and make important work happen.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You’ll report to Chris Berry, Managing Director, North America, who made a similar move from consulting into startup revenue and operations. That means you’ll get close coaching from someone who understands the transition and will push you to grow quickly.</span></p>
<h3 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 17pt; font-family: Arial, sans-serif;">What you’ll do</span></strong></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">No two days will be the same. You might be working on things like:</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">- Partnering with leadership to refine strategy and priorities</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Driving projects across Growth, Operations, Customer Success, Finance, and People</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Supporting new market launches and commercial rollout plans</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Building the operating cadence, dashboards, and decision-making systems we need to scale</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Turning ambiguous problems into clear plans, owners, and outcomes</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Jumping into urgent business problems when there is no obvious owner yet</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">The pace will be high. The work will be hands-on. The ownership will be real.</span></p>
<h3 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 17pt; font-family: Arial, sans-serif;">What we’re looking for</span></strong></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re looking for someone early in their career with exceptional slope.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This is likely a fit for someone with </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">2 to 5 years of experience</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> in consulting, investing, startups, strategy, operations, finance, marketplaces, revenue, or another demanding analytical or generalist environment. </span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This is an ideal role for someone looking to move from a generalist, high-performance environment into startup leadership. We care less about the exact path you have taken than your slope, judgment, and evidence that you can ramp quickly, take ownership, and operate well in fast-moving environments. You do not need to have done a role like this before, but you do need to have shown that you can take on hard problems, create clarity and momentum, and drive real outcomes.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Traits that usually correlate with success in this role:</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">- Relentless drive to deliver outcomes</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Endless curiosity</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Strong analytical judgment</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> - Clear, logical, compelling communication</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"