PT - Department Assistant - Student Success

Posting number: 2602197

Department: PT--Student Services

Job classification: PT - Department Assistant - Student Success

Posting type: Open

Categories: Student Services

Summary

Position Summary: The part time Department Assistant - Student Success is responsible for providing administrative support to the Student Services Department. Responsibilities include assisting the Director of Student Success who oversees accessibility services, testing services, tutoring, strategic student wellness initiatives, and student conduct support. Department Assistant will apply knowledge in processing data and records, developing reports and forms, assisting with budget management and providing excellent customer services in a helpful and supportive manner. 

Essential Functions: As defined under the Americans with Disabilities Act (ADA), may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

This position is open until filled, with applications reviewed upon receipt.  The job posting may close at any time. 

Examples of duties

Duties and Responsibilities: Within the scope of college policies and procedures, this position:

Provides exceptional customer services for students, employees, and the public; responds to calls and emails concerning related services and resources; provides materials for prospective students; prepares, receives and distributes letters, and other correspondence; and manages department calendars

Provides administrative support and coordinates travel requisitions and expenditure forms; monitors and tracks department budget; purchases departmental supplies; maintains supply inventory, tracks and issues college loaned equipment to students; performs data entry; ensures confidentiality and data integrity, compiles periodic reports, processes contract renewals; creates fliers for departmental events; offers support in the creation and implementation of new initiatives for the department; copying and filing. Assists with department special projects

Supports accessibility services by providing assistance with accommodation-related resources and services, accessible materials, assistive technology, and technical and operational functions to ensure equitable access to college programs, services, and activities. Maintains current knowledge of accessibility regulations, technologies, and best practices to support effective and compliant services.

Assists with case management and daily operations of the C.A.R.E.S. program, ensuring effective and timely service delivery, including scheduling and managing student appointments with wellness services

Provides support for programs and workshops related to the department; may need to work a periodically adjusted work schedule to help support and participate in wellness fairs and/or college expo initiatives, to include evening college events

Assists in budget projections to meet the needs of students, faculty, staff and the public 

Performs other related duties as assigned

General Expectations:Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Qualifications

Education and Experience Requirements: 

Associate’s degree from an institution accredited by an institutional accrediting body of higher education recognized by the US Department of Education

Three years related experience

Preference may be given to individuals with direct service experience working with students with disabilities

Preference may be given to individuals who possess the ability to communicate in Spanish and English, verbally and in writing

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have bee