Sr Packaging Graphics and Label Specialist

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function:

This role is within “Product Labeling Design and Development” team within Technical Services Department (Shared Services). Product Label Design and Development team works very closely with Global Labeling team for supporting product labeling activities for the full lifecycle of Intuitive products. As a Sr. Packaging Graphics & Product Label Specialist, the role requires hands-on execution with Label Design and Development deliverables. As a Sr. Specialist work closely on tactical solutioning with direct management and developing content/labeling requirements with cross functional teams (Manufacturing, Quality, Packaging, Labeling Engineers/PM Test Engineering etc.).  Drives and lead improvement activities for the current labeling system (GLMS and Legacy method) and serves as a SME for Labeling PMs/Engineers and other ISI functions that interface with labeling systems.

Roles & Responsibilities:

• Create/update/maintain various iteration of the product label content and artwork along with managing changes within document management system
• Effectively work with cross functional team members (e.g. R&D, Regulatory, Operations, Quality, Marketing) for labeling content alignment and translating it into functional label layout utilizing labeling software and/or illustrating software.   
• Troubleshoot Issues, communicate impact and propose solutions
• Serves as the Labeling SME for labeling initiatives by working with cross functional team members to develop and maintain labeling content that complies with internal and external requirements/regulations.
• Able to execute required label qualifications including attributes, tables, images, symbols and translations, training and problem solving assistance.
• Supports and executes all company initiatives as identified by management and in support of the Quality Management System (QMS),
• Execute end to end GLMS Change Order process and drive improvements/efficiency, Standardization across different functions (Manufacturing Engineering, IT, Global Labeling, Project Management etc.)  
• Supports and collaborates with Label Design and Development team to produce consistent method of developing the product labels not limited to adopt to support current business needs and manufacturing variance of producing the product labels.
• Ensure clear communication with direct management on project risks, tactical project approach to continue to support all BUs
• Provide mentorship and training to peer and subordinate team members
• Have in depth PLM (Agile) system and change control processes knowledge in order to ‘trouble shoot’ issues as needed and know when to escalate them to appropriate department (IT, Doc Control, manufacturing etc.)
• Collaborates effectively and build relationships with cross functional teams (Test Engineering, Quality, Regulatory, Project Management, Design and Document Control) and support business needs/solutions to support manufacturing needs for multiple products/BU
• Collaborate with business unit/IT stakeholders in the development of labeling solutions
• Develop tools to continue to support tactical business transformational programs
• Contribute to the development of solutions and best practices for labeling initiatives, including recommending activities involv