non-motor claims negotiator

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.

You Would

• Answer telephone and email queries from the brokers, based on updated logs

• Analyse claim and confirm cover

• Draft rejection letter if claim rejected

• Request and Analyse policy file and related documentation

• Appoint assessor, if required

• Capture/register claim

• Settle claims within mandate

• Recover 3rd party claims

• Prepare payments file on successful recovery

• Finalize claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim

Minimum Job Requirements

• Matric or Tertiary Qualification

• 3 years Experience in Non Motor Claims space

• 2 years Experience in Personal / Commercial claims environment

The Recruitment process:

• TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs
• Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team
• Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
• Final Feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

Skills

Education

High School (Grade 12): Short-Term Insurance (Required)

Closing Date

23 October 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!