Director of Healthcare Programs

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Director of Healthcare Programs (RN) is a senior leadership role responsible for the strategic oversight, clinical quality, and operational integration of healthcare services across Illumination Health and Home programs. This role will lead all medical staff within the Recuperative Care program and supervise all Enhanced Care Management (ECM) programs and staff, while advancing and scaling care management services across the organization.
As a key member of the senior leadership team, the Director will partner closely with operations to ensure high-quality, compliant, and patient-centered care delivery that aligns with organizational goals and community impact.

The pay range for this position is $130,000 - $140,000 annually, depending on experience. 

Responsibilities

Clinical Leadership & Oversight

• Provide direct supervision and leadership to all medical staff within the Recuperative Care program, including RNs, LVNs, and medical assistants.
• Establish and maintain clinical standards, protocols, and workflows to ensure high-quality, evidence-based care.
• Monitor clinical performance metrics and implement quality improvement initiatives.
• Ensure compliance with all regulatory, licensing, and accreditation requirements.

Program Development & Care Management

• Lead the enhancement and expansion of the organization’s care management programs, including ECM (Enhanced Care Management) and related services.
• Develop scalable models that integrate medical, behavioral health, and social services.
• Identify opportunities for innovation, partnerships, and funding to support program growth.
• Utilize data and outcomes to drive continuous improvement and demonstrate impact.
• Partner closely with all CalAIM-related programs to ensure alignment, integration, and optimal performance across services.

Operational Partnership

• Collaborate closely with the Operations team to align clinical services with program workflows, capacity planning, and client needs.
• Support efficient utilization of resources while maintaining high standards of care.
• Participate in program planning, budgeting, and performance management.

Leadership & Strategy

• Serve as a key member of the senior leadership team, contributing to organizational strategy, decision-making, and growth initiatives.
• Foster a culture of collaboration, accountability, and mission-driven service.
• Represent Illumination Health and Home in external meetings with healthcare partners, payers, and community stakeholders.

Preferred Experience/Minimum Qualifications

Required:

• Active Registered Nurse (RN) license in the State of California
• Bachelor’s degree in Nursing (BSN) required; Master’s degree in Nursing, Public Health, Healthcare Administration, or related field preferred
• Minimum of 5–7 years of progressive leadership experience in healthcare programs
• Experience managing clinical teams and overseeing care delivery in complex settings
• Strong knowledge of care management models, including ECM and Medi-Cal populations
• Experience working with underserved or vulnerable populations

Preferred:

• Experience in recuperative care, homeless services, or community-based healthcare
• Familiarity with CalAIM initiatives and value-based care models
• Proficiency in MS Office

Benefits

• Medical Insur