Sr Business Analyst (US) - Credit Card Unsecured Lending

Work Location:

1313 North Market Street

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. Provides leadership and works collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LOB).

This Sr Business Analyst position will support the US Credit Card business.

Depth & Scope:

• Leads Requirements Management / work packages for Tier 3-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LOB
• Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life-cycle
• Gains/acquires sound to advanced understanding of business and user interaction with technology throughout project delivery
• Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
• Identifies and leads problem resolution for complex issues at all levels
• Contributes to the communication and change management activities across multiple stakeholders

Education & Experience:

• Undergraduate degree required
• Business Analysis Accreditation is an asset
• 5+ years related business analysis experience required

Preferred Qualifications:

• Relevant experience in the Credit Card industry

Customer Accountabilities:

• Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
• Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
• Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
• Provides recommendations and direction based on the end to end customer experience when making decisions
• Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
• Assesses and ensures that customer and employee experience / stakeholder impacts are appropriately managed
• Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
• Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
• Responds to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
• Identifies and leads problem resolution to ensure customer needs are met
• Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
• Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
• Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

Shareholder Accountabilities:

• Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
• Provides leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
• Identifies scope changes and complete analysis to determine impact to project benefits and risks
• Facilitates