THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, THE MAYOR’S OFFICE OF ARTS, CULTURE, AND ENTERTAINMENT

STRATEGIC OPERATIONS COORDINATOR

Salary Range: $70,338 - $112,807                            ANNUALLY

Starting Pay: $70,338                                               ANNUALLY

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

Job Summary:  

The Strategic Operations Coordinator will oversee the internal operations, logistics planning, and interagency coordination efforts for the Mayor’s Office of Arts, Culture, and Entertainment (MOACE). This role ensures the smooth execution of arts and culture initiatives, special events, and office-wide strategies by managing workflows, tracking progress, and aligning agency efforts with citywide goals. The ideal candidate is a proactive organizer and systems thinker with strong experience in municipal operations and project management.

Essential Functions:

Core Duties and Responsibilities

•   Coordinate cross-agency planning meetings, timelines, and action steps for major events and initiatives.
• Develop systems for monitoring and evaluating office-wide operations, workflows, and deliverables.
• Manage logistics for key city events, including scheduling, deployment coordination, and resource planning.
• Serve as the primary point of contact for city agencies regarding operational planning for MOACE-supported activities.
• Track budgets and resource allocations in collaboration with the Director and Grants Coordinator.
• Maintain standard operating procedures and develop internal process guides to increase office efficiency.
• Support the Director in strategic planning, reporting, and citywide policy implementation efforts.
• Assist with onboarding new staff and coordinating internal trainings.

Minimum Qualifications:

• Strong organizational and communication skills, with a track record of managing complex, multi-stakeholder projects.

Education:

• Bachelor’s degree in Public Administration, Urban Planning, Business, or related field.

Experience:

• Experience working with or within city government preferred.

Background Check                                        

Eligible candidates for final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER